Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Professional Summary While greeting and interacting with customers, answering calls, [scheduling jobs/pricing jobs] and [ordering material], maintain a positive and upbeat attitude. Proven track record of initiative, process improvement, and procedure adherence. Receptionist with [10] years of experience in [Windows 10] settings. Motivated [Manager] with a diverse, [8]-year background who can contribute to all aspects of administrative activities. To facilitate office communication, she is adept at scheduling appointments, organizing mail, and collecting messages. With excellent time management skills and a resourceful approach, takes on multiple simultaneous tasks. For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds. Task prioritization, organization, and workflow optimization are all skills she possesses. Calendar management, scheduling, data entry, and database administration are all areas where she shines. Expert and knowledgeable in security, service, and clerical requirements. Professional at assisting customers with both simple and complex needs. Known for taking initiative, making process improvements, and following procedures in accordance with company and client goals. Scheduler who is well-versed in all aspects of administrative assistance. Positive and upbeat personality with excellent relationship-building skills. Dedicated to providing outstanding support to team members and clients. Weekends and evenings are available [40+] hours per week. Calendar management and scheduling, data entry, and database administration are all areas where she shines. In all aspects of clerical support and public interaction, outgoing and friendly Receptionist provides excellent customer service and administrative excellence. Experienced professional with a strong understanding of client communications. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Committed Business Owner bringing stellar track record in business leadership experience. Well-educated in managing and improving operations. Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources. Seasoned Small Business Owner with [8] years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Customer-oriented, strategic-thinking operations and sales professional with over [8] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions.

Skills
  • Cash flow optimization
  • Labor relations
  • Marketing tactics
  • Quality management systems
  • Cost reduction
  • Staff training and development
  • Hiring and staffing
  • Profit and loss analysis
  • Customer relations
  • Team oversight
  • Sales leadership
  • Recruiting and hiring
  • Product branding
Experience
07/2020 to Current
Owner Founder Catalent Pharma Solutions, Inc. Delaware, OH,
  • Provided administrative support to staff members in a fast-paced environment.
  • Scheduled and confirmed [Manager/Co-Founder] appointments and meetings.
  • Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.
  • Assisting all departments as a point of contact.
  • Improved file and record organization by implementing a new system that saved time, reduced errors, and accelerated payments by [80%].
  • Give guests accurate and precise information.
  • Give guests accurate and precise information.
  • Professional business documents, such as [Inventory Sheets and Schedules] and [Customer Tax Write off Receipts and Invoice], were written by me.
  • Make appointments and keep track of them on a calendar.
  • Maintain contact with clients and business associates.
  • I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts.
  • Keep track of product availability.
  • Receive and sort mail, deliveries, and couriers on a daily basis.
  • Have direct contact with the customer service and sales teams.
  • Greet customers, determine the reason for their visit, and direct them to the appropriate staff member.
  • Responded to inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Was in charge of sorting and distributing mail.
  • Wrote professional business memos, letters, and marketing copy to support business objectives and growth.
  • Wrote professional business memos, letters, and marketing copy to support business objectives and growth.
  • Wrote professional business memos, letters, and marketing copy to support business objectives and growth.
  • Greeted customers and visitors in person as well as over the phone.
  • Administrative work organization and supervision.
  • Made certain that security and identification policies were followed.
  • Keep a professional, courteous, and pleasant demeanor.
  • Assist other employees in providing excellent customer service.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Documented office activities and entered daily data into computer systems.
  • Payment for services is received and recorded by me.
  • I'm in charge of file organization and management.
  • Gathered and prepared documentation and reports for office meetings, distribution, and filing.
  • Kept the reception area clean and tidy to give visitors a positive first impression.
  • Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices.
  • I'm in charge of guest complaints and requests.
  • Assist all departments with data.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Greet visitors to the residence with courtesy, friendliness, and assistance.
  • Accept client payments in cash and by credit card.
  • Answered the phone, completed paperwork, and processed cash, 6check, and credit card transactions.
  • Answered the phone, completed paperwork, and processed cash, check, and credit card transactions.
  • Guarantee the highest level of customer service and care at all times.
  • Kept records in [Windows 10] to keep [Excel, QuickBooks, and One Drive] data up to date by entering and updating data.
  • Have the ability to accurately relay information to others.
  • I'm the one who responds to customer questions.
  • Listen to customer complaints and try to resolve them.
  • Client payments for [Square, NC] were collected, and account balances were updated.
  • Provide customers with more detailed information.
  • Handled general secretarial duties such as answering phones, scheduling appointments, sending emails, faxing, and mailing.
01/2016 to 05/2021
Owner/Co-Founder/General Secretary JT Metal Roofing And Remodeling City, STATE,
  • Provided administrative support to staff members in a fast-paced environment.
  • Scheduled and confirmed [Founder/Employee] appointments and meetings.
  • Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.
  • Assisting all departments as a point of contact.
  • Give guests accurate and precise information.
  • Professional business documents, such as [QuickBooks] and [Excel], were written by me.
  • Make appointments and keep track of them on a calendar.
  • Make appointments and keep track of them on a calendar.
  • Maintain contact with clients and business associates.
  • Acted as the first point of contact for potential clients and scheduled appointments for them.
  • I'm in charge of creating and writing system reservations.
  • I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts.
  • Considered [Manager and Employee], customer schedules, and maximum load levels when scheduling appointments.
  • Keep track of product availability.
  • Have direct contact with the customer service and sales teams.
  • Provided guests with appointment information updates and rescheduling.
  • Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel.
  • Was in charge of sorting and distributing mail.
  • Wrote professional business memos, letters, and marketing copy to support business objectives and growth.
  • Assisted customers in emergency situations with care, whether over the phone or in person.
  • Greeted customers and visitors in person as well as over the phone.
  • Administrative work organization and supervision.
  • Administrative work organization and supervision.
  • Quickly routed incoming mail and messages to the appropriate people.
  • Provide information and literature about the residence in person and over the phone.
  • Acted as the initial point of contact for potential clients and scheduled meetings with sales representatives.
  • I'm in charge of event planning and budgeting.
  • Keep a professional, courteous, and pleasant demeanor.
  • Handled a variety of secretarial and clerical tasks, including documenting, photocopying, faxing, mailing, and filing.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Answered [50+] incoming calls in order to resolve [Measurement] and [Cost] issues and set up appointments every day.
  • Payment for services is received and recorded by me.
  • Was in charge of inventory management, which included materials monitoring, ordering or requisitioning, and stocking or restocking supplies.
  • I'm in charge of file organization and management.
  • Gathered and prepared documentation and reports for office meetings, distribution, and filing.
  • Kept the reception area clean and tidy to give visitors a positive first impression.
  • Made certain that the event calendar was kept up to date.
  • I'm in charge of guest complaints and requests.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Accept client payments in cash and by credit card.
  • Answered the phone, completed paperwork, and processed cash, check, and credit card transactions.
  • Am in charge of ordering, receiving, stocking, and dispensing office supplies.
  • Arriving members were greeted professionally by their first names.
  • Handled general secretarial duties such as answering phones, scheduling appointments, sending emails, faxing, and mailing.
  • Appointment scheduling and confirmation.
02/2011 to 09/2015
Packaging Technician Alabama Laser Systems City, STATE,
  • Worked with the parts department to get the parts I needed.
  • Kept equipment running smoothly by performing simple hourly maintenance on machines like [Passivation] and [CNC Lathes].
  • Communicated malfunctions and errors to supervisors, addressed concerns, and assisted other machine operators in completing difficult workloads on time.
  • Increased sales by 17% over a two-year period.
  • Maintained a high level of professionalism and calmness with all personnel even in high- stress situations.
  • Provided excellent and professional service to ensure guest satisfaction.
  • Kept an eye on things.
  • Used the work order as a blueprint to remove, repair, and replace damaged components.
  • Participated actively in safety drills by leading others through [Fire Drills] and [Tornado Warnings].
  • Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Used a variety of machinery and equipment, including forklifts to perform chemical drumming operations.
  • Sorted and weighed products to assess quality, identify defects, and grade the resulting items after packaging.
  • Used discretion and good judgment when it came to using company materials and supplies.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Noted completed repairs, any additional repairs that were needed, and any parts that needed to be ordered on the service call ticket.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Trained Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Used appropriate materials to package items like [Round Covers] and [Coupons] to prevent damage during shipping.
  • Used agile work methods to ensure that projects were completed quickly and successfully.
  • Made a decision.
  • Did some research.
  • Stocked and sorted packaging and replenished supplies such as wrapping paper, plastic sheets, boxes, cartons, ink, glue, and labels to maintain consistent productivity levels.
  • Quickly identified problems and alerted [Sales] to any potential project delays.
  • Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents.
  • Identified Sought advice.
  • Provided accurate information on the course and technique.
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Education and Training
Expected in 01/2004
High School Diploma:
Munford High School - Munford, AL
GPA:
Expected in
: Nursing Tech
Lincoln High School- Trade School - ,
GPA:

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Resume Overview

School Attended

  • Munford High School
  • Lincoln High School- Trade School

Job Titles Held:

  • Owner Founder
  • Owner/Co-Founder/General Secretary
  • Packaging Technician

Degrees

  • High School Diploma

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