Accomplished Owner offering two years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Seasoned Estimator with expertise in preparing estimates in the construction planning process. Talented in inventory management, overseeing equipment maintenance and negotiating contracts. Served as a professional liaison between clients and contractors. Committed to maintaining quality control and ensuring projects are completed on time.
Skills
Marketing Tactics
Labor Relations
Operational Analysis
Profit and Loss Management
Complex Problem Solving
Sales Leadership
Customer Relations
Basic Life Support Knowledge
Documentation and Recordkeeping
Crisis Management
Critical Thinking
Active Listening
Decision Making
Problem-Solving
Works Well Under Pressure
Computer Skills
CPR and First Aid
NCIC Database
Project Planning
Construction and Building
Mathematical Problem-Solving
Preparing Estimates
Obtaining Bids
Schedule Coordination
People Skills
Reliable and Trustworthy
Microsoft Office
AutoCAD
3D Modeling
Willingness to Learn
Experience
OWNER , 01/2020 - Current Fedex – Plano, TX,
Devised business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Managed sales presentations to promote product and brand benefits.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Estimator/AutoCAD Technician, 03/2017 - Current Adventist Health Nw – Welches, OR,
Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives.
Generated detailed 3D models and advanced assemblies, weldments and drawings ahead of schedule and according to department and company guidelines.
Obtained bids from vendors and subcontractors to make cost-effective selections.
Formulated estimates and budgets ranging from $5,000 to $15 million.
Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
Administered site meetings and walk-throughs for pricing purposes.
Consistently followed up with customers to determine satisfaction levels.
Efficiently completed material orders, resulting in all projects being completed on time and under budget.
Updated customers and managed project statuses by effectively communicating with builders and contractors on projects.
Calculated total costs and compared budgets with actual expenses.
Conducted consumer, competitor and market research to recommend pricing and business model changes.
Communication Specialist, 05/2006 - 03/2017 SUSSEX COUNTY 911 – City, STATE,
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Used radio, telephone and computer system to update first responders with new information.
Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Assisted departments with special requests for assistance and BOLOs.
Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Dispatched police officers and emergency personnel to calls for service.
Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
Dispatched police, fire, medical, proprietary security companies and other emergency agencies for callers in distress.
Entered information on computerized systems to verify locations and notify nearest responders.
Maintained and updated crucial and confidential information, phone numbers and addresses.
Certified in CPR to provide First Point of Contact emergency assistance to callers.
Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
Responded professionally to telephone calls.
Submitted accurate and timely daily reports, forms and other documentation.
Acted as first responder for medical emergencies, included incoming calls and code red situations.
Co-operated with law enforcement agencies to provide evidence and assist with investigations.
Read weather reports over radio and dispatched fire resources to initial attack incidents.
Kept abreast of emerging trends in fire service and relevant legislations, regulations and policies.
Education and Training
High School Diploma: , Expected in 06/2005 - Laurel High School - Laurel, DE, GPA:
: Construction Management, Expected in - Delaware Technical And Community College - Owens - Georgetown, DE GPA:
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