, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated Peer Support Specialist dedicated to coaching clients through life changes. Proven ability to create customized, structured support plans. Energetic and friendly with strong relationship-building skills.
Skills
Issue resolution abilities
Exemplary communication
Appointment scheduling
Positive environment facilitation
Recovery assistance and support
Planning skills
Relationship cultivation
Communication abilities
Coaching and mentoring
Relationship-building skills
Family assistance
Community services information
Tracking client progress
Client goal planning
Safety and risk assessments
Experience
01/2020 to CurrentOwnerNational Veterinary Associates | Charleston, SC,
Assessed, optimized and elevated operations to target current and expected demands.
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Directed hiring and training of new department managers to drive organizational improvements.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Hosted fundraising events for various charities to boost brand awareness and community engagement.
Developed training programs for new and existing representatives, improving sales and support efficiency across front and back-end processes.
Identified client business and operational needs and introduced services to provide solutions.
Negotiated with vendors to gain optimal pricing on products resulting in increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Promoted branding initiatives, developing effective marketing and sales strategies to meet new business development goals.
Monitored individual team member performance results and engaged in timely coaching sessions.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Promoted business on social media platforms to maximize brand identity and generate revenue.
07/2009 to 11/2019Minister of WordEasterseals | Casa Grande, AZ,
Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
Reached out to unchurched, new residents or inactive church members.
Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in community activities.
Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in community and business activities.
Expanded ministry successfully by acquiring new facility for worship and renovating building into community recreational center.
Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
01/2019 to 03/2019Peer Support SpecialistEasterseals | Coolidge, AZ,
Interacted with family members of individuals and shared information regarding available community support services.
Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
Maintained strict data confidentiality and privacy on all information related to individuals.
Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Devised community-based programs focused on combating specific problems.
Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
Educated family members and helped each support clients by improving coping techniques.
Facilitated weekly group sessions focused on various issues to help groups and individuals.
Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Developed and optimized treatment plans to help clients continue to progress.
06/2016 to 08/2016Peer Support SpecialistRecovery Innovations International | City, STATE,
Interacted with family members of individuals and shared information regarding available community support services.
Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
Maintained strict data confidentiality and privacy on all information related to individuals.
Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Devised community-based programs focused on combating specific problems.
Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
Educated family members and helped each support clients by improving coping techniques.
Facilitated weekly group sessions focused on various issues to help groups and individuals.
Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Developed and optimized treatment plans to help clients continue to progress.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 02/1993GED | Hamburg High School, Hamburg, ARGPA:
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