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Owner resume example with 13+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated Peer Support Specialist dedicated to coaching clients through life changes. Proven ability to create customized, structured support plans. Energetic and friendly with strong relationship-building skills.

Skills
  • Issue resolution abilities
  • Exemplary communication
  • Appointment scheduling
  • Positive environment facilitation
  • Recovery assistance and support
  • Planning skills
  • Relationship cultivation
  • Communication abilities
  • Coaching and mentoring
  • Relationship-building skills
  • Family assistance
  • Community services information
  • Tracking client progress
  • Client goal planning
  • Safety and risk assessments
Experience
01/2020 to Current Owner National Veterinary Associates | Charleston, SC,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Developed training programs for new and existing representatives, improving sales and support efficiency across front and back-end processes.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Negotiated with vendors to gain optimal pricing on products resulting in increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Promoted branding initiatives, developing effective marketing and sales strategies to meet new business development goals.
  • Monitored individual team member performance results and engaged in timely coaching sessions.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
07/2009 to 11/2019 Minister of Word Easterseals | Casa Grande, AZ,
  • Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
  • Reached out to unchurched, new residents or inactive church members.
  • Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in community activities.
  • Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in community and business activities.
  • Expanded ministry successfully by acquiring new facility for worship and renovating building into community recreational center.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
01/2019 to 03/2019 Peer Support Specialist Easterseals | Coolidge, AZ,
  • Interacted with family members of individuals and shared information regarding available community support services.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Devised community-based programs focused on combating specific problems.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
  • Educated family members and helped each support clients by improving coping techniques.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Developed and optimized treatment plans to help clients continue to progress.
06/2016 to 08/2016 Peer Support Specialist Recovery Innovations International | City, STATE,
  • Interacted with family members of individuals and shared information regarding available community support services.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Devised community-based programs focused on combating specific problems.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
  • Educated family members and helped each support clients by improving coping techniques.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 02/1993 GED | Hamburg High School, Hamburg, AR GPA:
Certifications

Certified Peer Support Specialist

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Resume Overview

School Attended

  • Hamburg High School

Job Titles Held:

  • Owner
  • Minister of Word
  • Peer Support Specialist
  • Peer Support Specialist

Degrees

  • GED

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