Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Seeking a full/part time position in an organization needing support where managing people, systems, or processes are needed using the following experiences, skills, and attributes. Three years of management experience in the health care industry with knowledge in healthcare, human resource administration and business operations. Strengths include policy setting, project management, budget control, vendor negotiations, process improvements, program development, and facility expansion. Self-motivated with proven leadership abilities; identifier of gaps in processes and initiate corrective actions, excellent oral and written communication. Well regarded as a dynamic group motivator and performance coach with proven accomplishments in the areas of organizational and leadership assessment, workforce competency training, recruitment and retention, in-service training.
AT&T Technical and Corporate Training, AT&T School of Business, Herndon VA PC Training on Operating Systems, Microsoft Office Product; Excel, Word, Access
01/2012 to Present Owner/Esthetician Dairy Farmers Of America | Bangor, ME,
  • Owner of professional skin care business servicing customers with skin care needs and body treatments.
  • An Account with Dermalogica, the number one professional skin care company worldwide.
  • I marketed business, product purchase management, sales, inventory, education to community about skin care, and product usage information.
01/2009 to 01/2010 Branch Manager Landmark Health | Auburn, NY,
  • Interviewed, hired and trained employees and staff on company policies, rules and regulations for the Virginia branch.
  • Supervised 150 to 200 employees including staff and nurses, and managed the personal health care for approximately 200 to 250 elderly, handicapped, and disabled recipients.
  • Monitored and documented operational expenses, monthly revenue and expenditures and reported them.
  • headquarters.
  • Collaborated and assisted institutions such as hospitals, nursing homes, and adult day care facilities as well as other agencies with the long term care of recipients.
  • Established and maintained key accounts with equipment and supply vendors to provide adequate services.
  • Adhered to and ensured company's compliances with applicable laws and regulations.
  • Key Accomplishments Coordinated referral initiatives which increased recipient case load of 3% monthly.
  • Directed health care practices to better manage a high-risk recipient caseload.
  • Located lease property and facilitated an office move to provide adequate space for growth of business.
  • Coordinated with job fair representatives and certified training institutions to generate over 100 jobs for health care professionals.
01/2007 to 01/2009 Office Manager Cameron Prestige | Brookline, MA,
  • Planned and controlled the billing and office support functions.
  • Directed administrative services and operations for the office including: purchasing, communications systems, space utilization, secretarial support, and mail services.
  • Coordinated staff replacements and provided orientations and training when necessary.
  • Monitored systems and procedures, identified problem areas, and developed and implemented action plans.
  • Collected and calculated timecards and submitted data to a 3rd party payroll system.
  • Corresponded and coordinated with four Local County's social workers to provide health care services to eligible applicants.
01/1999 to 01/2013 Residential Real Estate Agent Long & Foster Realtors, Inc | City, STATE,
  • Assisted the community with obtaining rental property and purchases new and resale homes; facilitated foreclosures and shorts sale properties.
  • Worked together with builders, mortgage companies, settlement companies, attorneys, required pest control inspections to achieve a smooth settlement.
01/1998 to 01/1999 National Service Manager/Retired AT&T | City, STATE,
  • Monitored, tracked, and managed the investigations of critical dates for completion of cutovers and implantation of more than 300 T1 bundled telephone services for the new hotels.
  • Communicated with and arranged negotiations between AT&T technicians, local service providers, and hotel representatives for successful completion of telephone services to meet contract deadlines.
  • Updated and maintained customer records for more than 2000 hotels.
  • Prepared and published reports that tracked the progress and inconsistencies in the completion of services and installations of equipment, which was utilized to establish and assess future quality of excellence to customers.
Expected in Esthetician License Long & Foster Real Estate School, Virginia Real Estate License | Vanida's Institute of Esthetics and Nail Academy, , GPA:
Expected in BS | Business Management National Louis University, , GPA:
Business Management
Expected in Associates | Arts Computer Information Systems Strayer University, , GPA:
Arts Computer Information Systems
Hobbies - Reading, Cooking, Gardening, working with elderly and children Teachers assistant 'Basic Christian Principals' (Christ Fellowship Church)
administrative, billing, Corporate Training, inventory, Access, Excel, mail, Microsoft Office, office, 2000, Word, negotiations, nursing, Operating Systems, payroll, policies, progress, purchasing, quality, Real Estate, sales, secretarial, skin care, T1, telephone
Additional Information
  • Hobbies - Reading, Cooking, Gardening, working with elderly and children Teachers assistant 'Basic Christian Principals' (Christ Fellowship Church)

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School Attended

  • Vanida's Institute of Esthetics and Nail Academy
  • National Louis University
  • Strayer University

Job Titles Held:

  • Owner/Esthetician
  • Branch Manager
  • Office Manager
  • Residential Real Estate Agent
  • National Service Manager/Retired


  • Esthetician License Long & Foster Real Estate School, Virginia Real Estate License
  • BS
  • Associates

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