LiveCareer-Resume

owner resume example with 6 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Skills
  • Budget Control
  • Verbal and Written Communication
  • Mathematical Calculation and Reasoning
  • Business Leadership
  • Quality Assurance
  • Team Leadership
  • Decision Making
  • Customer Service Management
  • Sales Tracking
  • Staff Scheduling
  • Finance and Accounting Oversight
  • Cost Reduction
  • Financial Statement Review
  • Recruitment and Hiring
Education
University of Memphis Memphis, TN, Expected in 03/2016 BBA : Business Management - GPA :
Christian Brothers High School Memphis, TN, Expected in 05/2010 High School Diploma : - GPA :
Work History
Blackhawk Transport - Owner
Duluth, MN, 12/2021 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
  • Coached and mentored employees through effective recruitment, hiring and goal setting methods.
  • Drafted invoices for completed work.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Chinatti Realty Group - Real Estate Agent
Worcester, MA, 11/2020 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated, facilitated and managed real estate transactions.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Presented purchase offers to sellers for consideration.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted clients in financial planning for purchase.
Blackhawk Transport - Owner
Eagan, MN, 09/2018 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Optimized team hiring, training and performance.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Founded and managed ARJOSA LLC, growing revenue to over a million dollars in second year.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Papa John's - General Manager
Riverside, CA, 04/2016 - Current
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Designed modern employee recognition program which boosted productivity and improved morale.

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Resume Overview

School Attended

  • University of Memphis
  • Christian Brothers High School

Job Titles Held:

  • Owner
  • Real Estate Agent
  • Owner
  • General Manager

Degrees

  • BBA
  • High School Diploma

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