owner creative director resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Offering 25 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus

  • Recruitment and Hiring
  • Customer Service Management
  • Hiring and Onboarding
  • Administrative Management
  • Training Management
  • Policy Development and Enforcement
  • Business Leadership
  • Office Equipment Operations
  • Recordkeeping and Bookkeeping
  • Organization and Efficiency
  • Meticulous and Organized
  • Multi-Line Telephone Skills
  • Business Operations Understanding
  • Documentation and Reporting
  • Customer Service
  • Reliable and Punctual
  • Calendar Management
  • Courteous and Professional
  • Records Management
02/2010 to Current
Owner/Creative Director Aledade Wake Forest, NC,
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Designed and constructed luxury home décor and soft furnishings
  • Established trade accounts with Interior Design Textile Showrooms domestically and Internationally
  • Event planning by securing retail venues such as Pop-Up space, Holiday Markets, Trunk Shows, and retail incubators domestically
  • Created new fabric and finish, print and pattern, and trim and expression standards
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw and managed custom and commission work for private clients.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Set pricing structures according to market analytics and emerging trends.
  • Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success
  • Provided organizational leadership and collaborated with designers and seamstresses to establish long-term goals, strategies and company policies
  • Collaborated with photographers and stylists to showcase brands and merchandising standards
  • Hosted special events to boost brand awareness and increase community engagement.
06/2017 to 11/2020
Experience, Receptionist PERKINS + WILL City, STATE,
  • Greeted and directed visitors to appropriate personnel and answered average of 50 calls and emails daily.
  • Answered and directed incoming calls using multi-line telephone system.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Sorted and distributed business correspondence to correct department or staff member,
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily
  • Entered data in accounts payable software to keep records of accounts payable information
  • Provided administrative support to Architects and Designers
10/2013 to 05/2016
Office Manager Compliance Week Inc City, STATE,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Answered and directed incoming calls using multi-line telephone system.
  • Elevated productivity initiatives and managed trade show and office calendar, including coordinating itinerary and scheduling appointments
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Automated office operations to manage client correspondence, record tracking and data communications
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
  • Trained and mentored student Interns in company policies, daily task execution and industry best practices
  • Coordinated the shipping and logistics of trade show materials domestically and internationally
  • Sorted incoming mail and directed to correct personnel each day.
  • Managed Continuing Education and Continuing Legal Credit Dept.
  • Maintained and reported all continuing legal credit of Attorneys to various State Bar Associations
  • Oversaw lunches, catering and company outings for staff and outside clients
Education and Training
Expected in 06/1994 to to
Newton North High School - Newtonville, MA,
Expected in to to
Bachelor of Arts: History
Northeastern University, Cont. Studies, Northeastern School of Continuing Studies - Boston, MA,

Parcel 18 Recipient Completed coursework in History, Math and English

Expected in to to
Bachelor of Arts: American Studies
Pine Manor College - Chestnut Hill, MA

Completed three years of American Studies and general coursework

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Resume Overview

School Attended

  • Newton North High School
  • Northeastern University, Cont. Studies, Northeastern School of Continuing Studies
  • Pine Manor College

Job Titles Held:

  • Owner/Creative Director
  • Experience, Receptionist
  • Office Manager


  • Diploma
  • Bachelor of Arts
  • Bachelor of Arts

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