, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Offering 25 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus
Skills
Recruitment and Hiring
Customer Service Management
Hiring and Onboarding
Administrative Management
Training Management
Policy Development and Enforcement
Business Leadership
Office Equipment Operations
Recordkeeping and Bookkeeping
Organization and Efficiency
Meticulous and Organized
Multi-Line Telephone Skills
Business Operations Understanding
Documentation and Reporting
Customer Service
Reliable and Punctual
Calendar Management
Courteous and Professional
Records Management
Experience
02/2010 to CurrentOwner/Creative DirectorAledade | Wake Forest, NC,
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Designed and constructed luxury home décor and soft furnishings
Established trade accounts with Interior Design Textile Showrooms domestically and Internationally
Event planning by securing retail venues such as Pop-Up space, Holiday Markets, Trunk Shows, and retail incubators domestically
Created new fabric and finish, print and pattern, and trim and expression standards
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw and managed custom and commission work for private clients.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Set pricing structures according to market analytics and emerging trends.
Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success
Provided organizational leadership and collaborated with designers and seamstresses to establish long-term goals, strategies and company policies
Collaborated with photographers and stylists to showcase brands and merchandising standards
Hosted special events to boost brand awareness and increase community engagement.
06/2017 to 11/2020Experience, ReceptionistPERKINS + WILL | City, STATE,
Greeted and directed visitors to appropriate personnel and answered average of 50 calls and emails daily.
Answered and directed incoming calls using multi-line telephone system.
Generated shipment invoices, prepared packages and set up courier deliveries for customers
Maintained office safety by screening visitors, updating logs and issuing temporary passes
Took accurate messages for staff and management to facilitate open and speedy communication
Kept reception area clean and organized to offer positive first impression to every visitor
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
Sorted and distributed business correspondence to correct department or staff member,
Maintained daily calendars, set appointments with clients and planned daily office events.
Sorted incoming mail and directed to correct personnel each day
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily
Entered data in accounts payable software to keep records of accounts payable information
Provided administrative support to Architects and Designers
10/2013 to 05/2016Office ManagerCompliance Week Inc | City, STATE,
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Answered and directed incoming calls using multi-line telephone system.
Elevated productivity initiatives and managed trade show and office calendar, including coordinating itinerary and scheduling appointments
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Automated office operations to manage client correspondence, record tracking and data communications
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
Trained and mentored student Interns in company policies, daily task execution and industry best practices
Coordinated the shipping and logistics of trade show materials domestically and internationally
Sorted incoming mail and directed to correct personnel each day.
Managed Continuing Education and Continuing Legal Credit Dept.
Maintained and reported all continuing legal credit of Attorneys to various State Bar Associations
Oversaw lunches, catering and company outings for staff and outside clients
Education and Training
Expected in 06/1994Diploma | Newton North High School, Newtonville, MA, GPA:
Expected in Bachelor of Arts | HistoryNortheastern University, Cont. Studies, Northeastern School of Continuing Studies, Boston, MA, GPA:
Parcel 18 Recipient Completed coursework in History, Math and English
Expected in Bachelor of Arts | American StudiesPine Manor College, Chestnut Hill, MAGPA:
Completed three years of American Studies and general coursework
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School Attended
Newton North High School
Northeastern University, Cont. Studies, Northeastern School of Continuing Studies
