Owner Cosmetologist resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
I have many years of administrative, clerical, hospital operations both inpatient and outpatient, supervisory, accounting, and customer service experience. I am well versed in Microsoft office applications and hospital culture. I am highly motivated, a hard worker, and enjoy working with the public. I am a self-starter that is able to stay on task with little supervision. I enjoy training and continued education in the health care field.
Expected in May 1996Associates of arts | Kirkwood Community College Iowa City Iowa United States, , GPA:
Expected in May 1993High School Diploma | Iowa City High School, Iowa City, GPA:
Expected in Aug 1998Liberal arts degree | business managementLa James College of Cosmetology Iowa City Iowa United States, , GPA: business management
Skill Highlights
Staff training and development
Critical thinking proficiency
Strong organizational skills
Energetic work attitude
Adaptive team player
Proficient with Microsoft Office Suite
Professional Experience
02/2014 to CurrentOwner/CosmetologistChristiana Care Health System | New Castle, DE, United States
Owner and Operator of a single chair salon with services including hair cuts, color and waxing.
Prepared and filed financial statements such as balance sheets and income statements.
Suggested and sold salon services and retail products to customers.
Worked a flexible schedule to accommodate client needs.
Mentoring students attending cosmetology schools.
Part-time business
06/2010 to CurrentClerk IIIBlue Cross And Blue Shield Of North Carolina | Charlotte, NC, United States
Scheduling for over 100 doctors and interacting with patients face to face and over the phone.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Provided accurate and appropriate information in response to customer inquiries.
Verified that information in the computer system was up-to-date and accurate.
Reconciliation of cash drawer
06/2008 to 06/2010Territory ManagerBassett Healthcare | Hartwick, NY, United States
Retained and ensured proper handling and care of over 500 existing client accounts.
Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
Participated in various incentive programs and contests designed to support achievement of production goals.
Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Recommended and helped customers select merchandise based on their needs.
Served as liaison between customers, store personnel and various store departments.
Confirmed that appropriate changes were made to resolve customers' problems.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
07/2007 to 06/2008Customer Service Representative Select NutritionChewy | Dayton, OH, United States
Successfully interacted with customers and retail buyers to expedite orders.
Resolved product/policy issues and shared benefits of new technology.
Assisted customers with store and product complaints.
Accurately processed orders for 450 assigned clients via phone, fax, email and/or electronic orders.
08/2003 to 08/2007Nursing Unit ClerkUniversity Of Iowa Hospitals And Clinics | City, STATE, United States
Screening visitors to see babies in the NICU, opening security door, answering phones, greeting families, IDX admissions and discharges, Filing in paper charts, also in charge of all chart audits, Ordering labs and tests for the babies, filling out requisitions, utilizing extensive Medical Terminology.
Customer service and comfort during stressful times.
03/2004 to 02/2006Senior StylistGroovy Katz Salon And Spa | City, STATE, United States
Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
Schedule client appointments.
Bleach, dye, or tint hair, using applicator or brush.
Update and maintain customer information records, such as beauty services provided.
Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
Operate cash registers to receive payments from patrons.
Demonstrate and sell hair care products and cosmetics.
Develop new styles and techniques.
Comb, brush, and spray hair or wigs to set style.
Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.
Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
Shave, trim and shape beards and moustaches.
Train or supervise other hairstylists, hairdressers and assistants.
Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
08/1997 to 07/1999Nursing Assistant/Nursing Unit ClerkUniversity Of Iowa Hospitals And Clinics | City, STATE, United States
Baths, glucose checks, bed changes, bathroom management, measuring ins and outs, taking vitals and charting all of the above mentioned activities.
Patient transport in wheelchairs, carts and ambulatory to testing and maintained any IV's or drains that were in use.
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Resume Overview
School Attended
Kaplan University
Kirkwood Community College Iowa City Iowa United States
Iowa City High School
La James College of Cosmetology Iowa City Iowa United States