Owner Cosmetologist resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I have many years of administrative, clerical, hospital operations both inpatient and outpatient, supervisory, accounting, and customer service experience. I am well versed in Microsoft office applications and hospital culture. I am highly motivated, a hard worker, and enjoy working with the public. I am a self-starter that is able to stay on task with little supervision. I enjoy training and continued education in the health care field.

Education and Training
Expected in present Bachelor's | Healthcare Administration Kaplan University, , GPA:
Healthcare Administration
Expected in May 1996 Associates of arts | Kirkwood Community College Iowa City Iowa United States, , GPA:
Expected in May 1993 High School Diploma | Iowa City High School, Iowa City, GPA:
Expected in Aug 1998 Liberal arts degree | business management La James College of Cosmetology Iowa City Iowa United States, , GPA:
business management
Skill Highlights
  • Staff training and development
  • Critical thinking proficiency
  • Strong organizational skills
  • Energetic work attitude
  • Adaptive team player
  • Proficient with Microsoft Office Suite
Professional Experience
02/2014 to Current Owner/Cosmetologist Christiana Care Health System | New Castle, DE, United States
  • Owner and Operator of a single chair salon with services including hair cuts, color and waxing.
  • Prepared and filed financial statements such as balance sheets and income statements.
  • Suggested and sold salon services and retail products to customers.
  • Worked a flexible schedule to accommodate client needs.
  • Mentoring students attending cosmetology schools.
  • Part-time business
06/2010 to Current Clerk III Blue Cross And Blue Shield Of North Carolina | Charlotte, NC, United States
  • Scheduling for over 100 doctors and interacting with patients face to face and over the phone.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Verified that information in the computer system was up-to-date and accurate.
  • Reconciliation of cash drawer
06/2008 to 06/2010 Territory Manager Bassett Healthcare | Hartwick, NY, United States
  • Retained and ensured proper handling and care of over 500 existing client accounts.
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
  • Recommended and helped customers select merchandise based on their needs.
  • Served as liaison between customers, store personnel and various store departments.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
07/2007 to 06/2008 Customer Service Representative Select Nutrition Chewy | Dayton, OH, United States
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Resolved product/policy issues and shared benefits of new technology.
  • Assisted customers with store and product complaints.
  • Accurately processed orders for 450 assigned clients via phone, fax, email and/or electronic orders.
08/2003 to 08/2007 Nursing Unit Clerk University Of Iowa Hospitals And Clinics | City, STATE, United States
  • Screening visitors to see babies in the NICU, opening security door, answering phones, greeting families, IDX admissions and discharges, Filing in paper charts, also in charge of all chart audits, Ordering labs and tests for the babies, filling out requisitions, utilizing extensive Medical Terminology.
  • Customer service and comfort during stressful times.
03/2004 to 02/2006 Senior Stylist Groovy Katz Salon And Spa | City, STATE, United States
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Bleach, dye, or tint hair, using applicator or brush.
  • Update and maintain customer information records, such as beauty services provided.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Operate cash registers to receive payments from patrons.
  • Demonstrate and sell hair care products and cosmetics.
  • Develop new styles and techniques.
  • Comb, brush, and spray hair or wigs to set style.
  • Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
  • Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.
  • Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
  • Shave, trim and shape beards and moustaches.
  • Train or supervise other hairstylists, hairdressers and assistants.
  • Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
  • Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
08/1997 to 07/1999 Nursing Assistant/Nursing Unit Clerk University Of Iowa Hospitals And Clinics | City, STATE, United States
  • Baths, glucose checks, bed changes, bathroom management, measuring ins and outs, taking vitals and charting all of the above mentioned activities.
  • Patient transport in wheelchairs, carts and ambulatory to testing and maintained any IV's or drains that were in use.
  • Admissions, discharges, chart construction, phones.
  • Working with patients families.
  • Arranging follow up visits when patients would check out.
10/1994 to 08/1997 Evening Shift Manager Randall's Pantry | City, STATE, United States
  • Overall supervision of all employees, time off requests, bookeeping, end of shift drawer balancing, customer service.
  • Operating a cash register, lottery machine, bank deposits, Sat in on interviews and advised of good hires.
  • Released employees that were terminated.
  • Unloading trucks stocking shelves.

Accounting, Bookeeping, Medical Terminology, Scheduling

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Resume Overview

School Attended

  • Kaplan University
  • Kirkwood Community College Iowa City Iowa United States
  • Iowa City High School
  • La James College of Cosmetology Iowa City Iowa United States

Job Titles Held:

  • Owner/Cosmetologist
  • Clerk III
  • Territory Manager
  • Customer Service Representative Select Nutrition
  • Nursing Unit Clerk
  • Senior Stylist
  • Nursing Assistant/Nursing Unit Clerk
  • Evening Shift Manager


  • Bachelor's
  • Associates of arts
  • High School Diploma
  • Liberal arts degree

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