LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Energetic Business Owner trained to handle issues and remain level-headed. Offering over twenty years of expertise in Automotive and Auction Industry"s. Enthusiastic personality with skills in sales and negotiation.

Ambitious Automotive professional skilled at delegating tasks to personnel based on experience and ability. Smoothly manage project schedules and milestones for critical operations. Successful in delivering exceptional service while ensuring availability of project resources to crews, including materials, equipment and tools.

Talented Contractor highly effective at enabling operational improvements by successfully overseeing and steering independently driven individuas. Expertise includes effective judgment and listening skills as well as in-depth grasp of day to day operations.

Committed Independent Contractor bringing 18 years of automotive experience . Well-educated in managing and improving operations. Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources.

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.

Accomplished owner/Operator offering 20 years of progressive Auction experience. Dedicated to maximizing business efficiency and bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.

Forward-thinking Manager proficient in generating high-quality team work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Driven Management professional offering over 20 years' experience in high stress business settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Motivated to bring strong leadership and planning talents to new environments with room for advancement. Proven skills in building and directing strong teams to achieve challenging objectives. Expert in Automotive Industry practices and market conditions.

Service-driven professional with 21-year background in Automotive Auction sector. Personable and reliable desiring opportunity to use managerial and negotiation skills in busy environment.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Motivated to apply education and negotiation abilities to enhance sales, and new client acquisitions.

Real Estate and home staging experience, with a established brokerage. Dealing in commercial, and residential sales. Willing to work with potential clients, and their schedules to find the right home or property that fits their needs.

Skills
  • Negotiation
  • Administrative support
  • Entry Management
  • Product Pick
  • Budgets
  • Acccounts Receivable
  • Forklift Operation
  • Business Operations
  • Communications
  • Management
  • Customer Service
  • Supervision
  • Team Management
  • Relationship Development
  • Inventory Management
  • Process Improvement
  • First Aid/CPR
  • Organization
  • Team Building
  • Real Estate Sales(Commercial & Residential)
Experience
Owner/CEO, 04/2018 to Current
WescoOdessa, TX,
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Led startup and opening of auction business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Set, updated and enforced policies to maintain consistency and quality at all levels.
  • Assessed business systems and processes, identifying areas for improvement to support future growth.
  • Managed between10-25 customer inquiries per week by answering questions on available stock and product performance.
  • Developed and implemented successful sales strategies leading to my business exceeding monthly sales goals for auction services rendered.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Promoted branding initiatives, developing effective marketing and sales strategies to meet new business development goals.
  • Leveraged trends in customer industries to shape value-added solutions and approaches.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Monitored contractor adherence to quality standards and plan requirements.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Oversaw daily operations of auction consulting business, including two employees across six locations.
  • Secured contract with national and international vendors to supply all auctioneer materials and services at competitive prices.
  • Recruited and trained multiple independent sales associates and agents during 21-year business history.
  • Monitored individual team member performance results and engaged in timely coaching sessions.
Sole Proprietor/Auctioneer, 11/1999 to 04/2018
Jones Lange Lasalle Inc.Concord, CA,
  • Set, updated and enforced policies to maintain consistency and quality at all levels.
  • Maintained functional and neat building areas to meet all business needs and deliver professional appeal to customers.
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Managed organizational budget and finances.
  • Consulted clients on Auction trends and implemented appropriate sales techniques with successful results such as higher retention.
  • Established Auction Service business and carried out daily activities such as Auctioneer Services.
  • Liaised with vendors such as Manheim Auctions(Cox Automotive), and Adesa Auto Auctions(KAR) to build relationships and negotiate deals.
  • Identified customers' individual needs by asking open-ended questions and gathering information on customers expectations of profits and retention percentages.
  • Tracked and measured success by adding more accounts, and bringing quality of service expected by each vendor.
  • Coordinated and enhanced delivery of millions of dollars of dsales in designated time frames through various sales techniques tailored for each client as needed.
  • Built and enhanced relationships with clients to boost revenue.
  • Devised internal processes and procedures.
  • Approved and processed payroll and required documentation to deliver employee pay on time.
  • Developed business objectives and strategies to define goals and methods for achievement.
Warehouse Supervisor, 02/1998 to 08/2001
Jardine PetroleumCity, STATE,
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
  • Monitored production and quality to mitigate loss and increase efficiency.
  • Generated repeat business through development of devoted customer service to loyal clients.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Strictly enforced all safety procedures and protocols through effective management of eight warehouse employees and drivers.
  • Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
  • Implemented troubleshooting methods and techniques, effectively alleviating issues with equipment and devices.
  • Successfully met all accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Implemented organizational processes to ensure more cohesive operation and better quality service.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Trained staff on material handling processes to reduce shipping times.
  • Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Ensured that all processing equipment and machinery were properly started up, operated and shut down.
  • Identified production problems through careful assessment of quality control system deficiencies.
  • Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
  • Safeguarded compliance standards by delivering support to production staff to continuously met milestones and goals.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Manager, 10/1994 to 01/1998
Supersonic Car WashCity, STATE,
  • Managed day-to-day operations, including supervision and assignment delegation for 25+member team.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Determined efficient work schedules for team on weekly basis to keep project moving and each shift properly staffed.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Monitored safety and functionality of drive through car wash equipment and made adjustments to optimize productivity.
  • Oversaw personnel recruitment, performance and scheduling.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Partnered with owners to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Showed over 100 associates new procedure and product techniques over four years.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Maintained high level of morale and team-work on production floor through frequent communication with 25+ employees.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Led monthly district conference calls with management teams to update and align sales objectives.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Gave input on how to improve training and employee productivity.
  • Coached new team members on job tasks and performance strategies.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
Education and Training
: English, Journalism, Expected in
Weber State University - Ogden, Utah, UT
GPA:
  • Major in English
  • Completed continuing education in MCSE Program.
Activities and Honors

President of The Preserve HOA in Eden, Utah. Managing over 30 acres of private green space, public usage areas, including parks, pavilions, and trailheads for residents and homeowners.(2017-Present)

Member of the NAA(National Auctioneer Association). Serving the communities needs in fundraising, and auction based consulting.(2001-Present)

Certifications

MCSE Certified (1999-2002) Weber State University Certification Course

*Expired certification

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How this resume scorecould be improved?

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resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Weber State University

Job Titles Held:

  • Owner/CEO
  • Sole Proprietor/Auctioneer
  • Warehouse Supervisor
  • Manager

Degrees

  • Some College (No Degree)

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