owner ceo resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Accomplished Education Specialist with 7 years of expertise in providing adult education services in a correctional environment. Expert in leading and supporting adult learners with overcoming challenges by continually assessing students formally and informally, identifying behavior issues and adapting lessons in creative ways to highlight learning strengths. Committed to providing orderly atmosphere, calm environment, safety and structure in classroom while teaching adult learners how to adapt to their educational surroundings.

  • Policy Development and Enforcement
  • Department Oversight
  • Operations Oversight
  • Budget Control
  • Learning Assessments
  • Support and Education
  • Diverse Programming
  • 3 Outstanding Department Program Reviews
  • Instructional Materials Creation
  • Special Project Management
  • Instructional Techniques & Strategies
Owner/CEO, 04/2019 - Current
Judicial Branch Texarkana, AR,
  • Founded successful small re-selling business.
  • Created operational procedures and workflow planning.
  • Manage day to day operations to include logistics, marketing, policy development, and product procurement.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy and set pricing structures based on research.
  • Developed and implemented successful sales strategies to meet business goals.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Reconcile daily sales, prepare bank deposits and assess financial transaction reports.
, ,
  • Provide direct classroom instruction to inmate population in both English as a Second Language (ESL), GED, Adult Continuing Education (ACE) courses, and Parenting Classes.
  • Develop and implement weekly lesson plans and complete periodic progress reports based on overall inmate student ability.
  • Develop and assist in writing competency-based curriculums for both ESL and Spanish GED programs.
  • Select, administer and interpret various informal diagnostic measures in order to gauge student progress.
  • Frequently update course content and instructional methodology, and provide additional program or course activities within established guidelines.
  • Conduct interviews and oversee inmate tutors/teaching assistants in coordination and instruction of GED, ESL and ACE programs.
  • Create spreadsheets and reports used for educational tracking and other related purposes, as well as implementation, evaluation, and maintenance of educational programs and student progress as well as identify and initiate corrective action based on departmental policy needs.
  • Assist in the preparation for operational and program reviews.
  • Confer with Bureau of Prison team members (i.e. case managers, supervisors) on goal setting and progress documentation for students.
  • Oversaw contracting transactions from initiation to recommendation of award for the education department. Handled the procurement of departmental supplies and services.
, ,
  • Analyzed medical records for completeness, consistency and compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Bureau of Prisons and medical staff requirements.
  • Flagged and corrected deficiencies found in medical charts, as well as maintained accountability of incomplete records and prepared written notifications for corrective action.
  • Performed monthly medical record audits in coordination with other medical staff and reviewed results for patterns of deficiencies and communicated problems to immediate supervisor.
  • Advised supervisors/management, consultant services, and other medical staff of problems and procedures in medical records. And identified new methods to optimize medical records management.
  • Created and maintained accurate logs of all requests for medical information and records.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Established medical records for all new admissions to facility; acquired, monitored and accounted for medical records which accompanied inmate patients transferred in from other BOP and non-BOP institutions.
  • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
  • Maintained patient records in compliance with security regulations.
  • Trained 10 to 15 department staff via direct reports on department procedures and policies to maximize department productivity.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
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  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Monitored radio transmissions between staff in order to respond immediately to directions/emergencies, and to call for security support as needed and comply with security procedures for keys, equipment and supplies.
  • As Communications Room Officer I worked closely with the Special Investigations Department and assisted the Special Investigative Agent (SIA) with conducting routine and non-routine inmate investigations.
  • Assisted Assistant United States Attorneys with processing inmate investigations for criminal prosecution.
  • Preserved and searched crime scenes using correct evidence retrieval protocols. Conducted inmate interviews/interrogations as it pertained to inmate investigations.
  • Researched inmate activities and legal documentation to use in support of legal case preparation/prosecution for the Bureau of Prisons as well as multiple outside Government Agencies using Trufact/ Truview/ Trufone systems,and Sentry.
  • Monitored International Terrorist, inmates with Special Administrative Measures (SAMS) assignments and Security Threat Group(STG) Assignments. Such monitoring included; mail, email, recorded telephone conversations, social visits and inmate funds.
  • Conducted searches in various data bases for the SIA, Lieutenants, outside Government Agencies and other BOP facilities for inmate investigations.
Education and Training
Master of Arts: Education-Curriculum And Instruction , Expected in 11/2014
Concordia University - Portland, OH,
Status -

Curriculum And Instruction

  • 3.94 GPA
  • Graduated magna cum laude
Bachelor of Arts: Criminology, Expected in 05/2008
John Jay College of Criminal Justice of The City University of New York - New York, NY,
Status -

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Resume Overview

School Attended

  • Concordia University
  • John Jay College of Criminal Justice of The City University of New York

Job Titles Held:

  • Owner/CEO


  • Master of Arts
  • Bachelor of Arts

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