Service-oriented with 4 year background in Administrative Positions, Customer Service.Core competencies include judgement and decision making, coordination and instructing as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Control room floor
Digital video production process
Strong graphic and visual sense
Works well under pressure
OWNER/ CEO, 01/2012 to 02/2016 BRUMMEL PRODUCTIONS LLC – INDIANAPOLIS, IN
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Schedule and confirm appointments for clients, customers, or supervisors.
Arrange conference, meeting, or travel reservations for office personnel.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
CUSTOMER SUPPORT MANAGER, 01/2014 to 02/2016 FLASH CLOUD WEB SERVICES INC. – TEMPE, AZ
Oversee the daily performance of computer systems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Perform data backups and disaster recovery operations.
Lead a team of 15+ people with the sole purpose is to support our clients
EXECUTIVE PRODUCER, 01/2015 to 01/2016 TERRA NOVA FILM PRODUCTIONS – CHICAGO, IL
Oversaw all phases of video production for Wedding Videos, from pre- to post-production.
Produced entertainment and lifestyle news reports, music videos and commercials.
Managed all music clearances and cue sheets in Adobe Audition CC.
Incorporated advertisers and products into shows in innovative ways.
Supervised the post-production process, including editing, dubbing and color correction.
Operated Canon 5D Mark III, Nikon D3200, Panasonic DVX-200, Blackmagic URSA, RED EPIC & Scarlet, and Lumix GH4 cameras during shooting.
Edited 65+ hrs each week using After Effects CC, and Premier Pro CC.
High School Diploma: 2015 COVENANT CHRISTIAN HIGH SCHOOL - DEMOTTE, IN