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Owner Resume Example

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OWNER
Professional Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.

Enthusiastic with 10 years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and customer relations. Focused on motivating staff and working with diverse personality types to drive improvements.

Skills
  • Team Oversight
  • Scheduling
  • Product Branding
  • Operations management
  • Business administration
  • Search Engine Optimization
  • Partnership development
  • Negotiation
  • Strategic Planning
  • Coaching and mentoring
  • Business launch
  • Business Development
  • Financial Management
  • Budgeting
  • Contract Management
  • Client Service
  • Verbal and written communication
  • Budget development
  • Marketing
  • Staff Management
  • Consulting
  • Relationship building
  • Business planning
Work History
Owner, 01/2018 to Current
Empire Pizza – Houston, Texas
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Founded and managed Empire Pizza business, growing revenue first year.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across operations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Sales, 10/2017 to 12/2019
Grand Floors And More – Katy, Texas
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
Manager, 12/2012 to 10/2017
Sayad Mediterranean Grill – Houston, Texas
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Recorded inventory sales into organization's weekly income report.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Sales Manager, 06/2009 to 12/2012
Tc Wireless – Minneapolis, MN
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
Diploma: 06/2012
Blaine High School - Blaine, MN
Associate Of Applied Arts: Criminal Justice , 06/2015
Houston Community College - Houston, TX
Master Of Criminal Justice: Criminal Justice, 08/2019
University Of Houston - Downtown - Houston, TX
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Resume Overview

Companies Worked For:

  • Empire Pizza
  • Grand Floors And More
  • Sayad Mediterranean Grill
  • Tc Wireless

School Attended

  • Blaine High School
  • Houston Community College
  • University Of Houston - Downtown

Job Titles Held:

  • Owner
  • Sales
  • Manager
  • Sales Manager

Degrees

  • Diploma : 06/2012
    Associate Of Applied Arts : Criminal Justice , 06/2015
    Master Of Criminal Justice : Criminal Justice , 08/2019

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