Owner Cake Designer resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Links
https://everythingcake.com/
https://www.instagram.com/everythingcakeorlando/
https://www.facebook.com/everythingcakeorlando
Professional Summary
Award-winning Baker bringing many years' experience in small bakery with high standards of customer service and product excellence.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Proficient in Microsoft Outlook, Word and Social Media
Motivated to learn, grow and excel in the Mortgage Industry.
Accomplishments
Published in different wedding magazines like: MunaLuchi, Southern Weddings, Style Me Pretty, Bridal Musings, The Frosted Petticoat, Grace Ormond and many more.
Won "Best Of Wedding Awards" presented by Orlando Wedding Magazine for 2015 - 2016
Featured on "Satin Ice" March 2020 Collaboration, Colors of the Rainbow.
Wedding Wire "Couples Choice Awards" 2020
The Knot "Best of Weddings" 2020
Won Third Place at The Florida Wedding Cake Challenge in 2016
Won Silver Medal Awarded by the American Culinary Federation, Inc. for participation in an ACF culinary competition in 2016.
Skills
Management
Excellent customer service skills
Time management
Active listener
Conversant in English and Spanish
Customer service
Strategic Planning
Business planning
Scheduling
Invoicing
Product Knowledge
Social Media
Market Strategy
Quality Management
Visual Displays
Prospecting Clients
Consulting
Work History
01/2011 to CurrentOwner Cake DesignerOmni Hotels | Fort Worth, TX,
Increased business sales and attracting customers with displays and professional service.
Decorated cakes according to customer requests and themes.
Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
Managed material inventory and ordered new materials when needed.
Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
Tracked cake sales and productions processes.
Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
Executed advertisements, promotions and branding campaigns to attract new clients.
Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
Created contracts for clients prior to starting work to meet legal, health and safety obligations.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
09/2006 to 12/2009Pastry SupervisorFs Food Group | DC, State,
Maintained well-organized mise en place to keep work efficient and consistent.
Personalized creations for holidays, weddings, graduations and personal events.
Oversaw purchasing, storage and use of kitchen supplies.
Trained new kitchen staff on procedures and managed performance for 10 team members.
Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
Established and maintained positive vendor relationships.
12/2003 to 08/2006Pastry AssistantUniversal Orlando - Royal Pacific Hotel | City, STATE,
Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
Changed and sanitized all cutting boards, benches and surfaces to avoid cross-contamination.
Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
02/2002 to 07/2003Internship StudentUniversal Orlando - Portofino Bay Hotel | City, STATE,
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Managed opening and closing shift kitchen tasks.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Education
Expected in 12/1994High School Diploma | Colegio Loyola, Cochabamba, Bolivia, GPA:
Expected in 2001Bachelor of Arts | Hospitality Administration And ManagementUniversidad Privada Del Valle, Cochabamba, Bolivia, GPA:
Expected in 2002Bachelor of Arts | Culinary ArtsInacap, Santiago, Chile, GPA:
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