LiveCareer-Resume

owner cake decorator resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Self-motivated individual with over 10 years in customer service and 8 years in the food service industry. Familiar with safe food handling, promoting business, and creating an outstanding guest experience. Looking to bring further success to a restaurant as an energetic, friendly server.

Skills
  • Creative problem solver
  • Strong customer relations
  • Quick learner
  • Strong written & verbal communication
  • Attention to safe food handling procedures
  • Exceptional organization
Work History
06/2014 to Current
Owner, Cake Decorator Dierbergs Markets Edwardsville, IL,
  • Maintain updated knowledge of cake industry trends and constantly strive for growth through online research, classes, and cake trade show attendance.
  • Utilize this knowledge to design, bake and decorate special occasion cakes for clients. 
  • Respond to potential clients with quotes, educate them on their options and follow up in a timely manner for feedback after their order has been delivered.
  • Create engaging social media content and promote the business through Facebook, Pinterest, and Instagram.
  • Develop and maintain business website with up-to-date information and pictures.
02/2015 to Current
Self-Employed Contractor - Accounts Payable Department Dierbergs Markets Florissant, MO,
  • Post invoices to appropriate general ledger accounts.
  • Code and enter at least 50 invoices each day into the in-house accounting software.
  • Reconcile vendor statements and handle payment complaints or discrepancies.
  • Scan matched payment stubs and invoices into EZCM database for future searches and audits.
  • Complete special projects as assigned by Accounts Payables supervisor and serve as back-up for other A/P team members.
06/2014 to 11/2015
Cake Decorator Smartstyle Hair Salons Radcliff, KY,
  • Maintain backstock of decorated cakes according to anticipated sales needs and complete custom cake orders.
  • Ensure all food safety, sanitation, cross contamination regulations and documentation are followed and personal protective equipment is worn while producing, displaying, holding and storing food items
  • Assist in the Deli with cutting meat and at the front end as cashier during breaks/peak times
  • Restock sales floor and cake case while rotating inventory according to FIFO to minimize waste and drive sales.
  • Politely answer guest's questions via phone and in person and ensure they have a positive in-store experience.
09/2011 to 06/2014
Cake Decorator Dominium Management Services, Inc Midland, TX,
  • Serve Costco members with professional and effective customer service.
  • Package and label baked goods with accurate descriptions and ingredients.
  • Responsible for maintaining back-stock of all cakes made on-site and keeping cake case filled during the day.
  • Cut, fill, and decorate up to 40 sheet cakes or 150 round cakes per shift.
  • Communicate with baker regarding the amount of cakes, fillings, and frostings needed to meet production goals for that day.
  • Adhere to Costco’s SOP (Standard Operating Procedures).
03/2010 to 05/2011
Library Technician (Circulation Department) Frisco Public Library City, STATE,
  • In August of 2010, assisted with transitioning the library’s collection of 195,000 items to a new RFID self-check system in less than one month.
  • Answer patron questions regarding library policies, services and facilities.
  • Work closely with a small team to re-shelve over 1,000 items per shift.
  • Perform regular shelf checks for missing items and follow up with patrons regarding the status of their account.
01/2009 to 06/2010
District Leader Primerica Financial Services City, STATE,
  • Profile and analyze investment products to develop customized financial strategies for clients' financial needs.
  • Interview clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan.
  • Responsible for recruiting, training, and developing new associates.
07/2007 to 2009
Senior Accounts Payable Administrator Bombardier Flexjet City, STATE,
  • Act as role of supervisor in the absence of the Accounts Payable Supervisor
  • Review all expense reports for accuracy and proper expense disclosure. 
  • Enter an average of 850 employee expense reports per week into Sage MAS500 Database, assigning each line to the proper general ledger account
  • Process between 70-100 invoices for payment to operators and vendors each week into QuickBooks
  • Respond to external and internal customer calls and e-mails regarding payments
  • Ensure payments to vendors are accurate and made in a timely manner
  • Support Accounts Payable Supervisor, as needed, with monthly reporting and projects
  • Reconcile vendor statements and handle payment complaints or discrepancies.
06/2002 to 08/2003
Server, Back-up Hostess/Bus Person/Dishwasher B.D.'s Mongolian Barbeque City, STATE,
  • Provided friendly and attentive service.
  • Explain various buffet stations to customers, offer suggestions for for recipes to try, and upsell drinks and desserts.
  • Maintained table settings by removing finished plates, replacing utensils and refilling beverages promptly and courteously.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Routinely supported other areas of the restaurant as needed, including answering telephones, seating incoming customers, clearing tables, prepping items for buffet, bussing tables, and loading dirty dishes into dishwasher.
Education
Expected in
Bachelor of Science: Psychology
Southern Methodist University - Dallas, TX
GPA:
93 credit hours towards BS in Psychology and Early Childhood-4th Grade Teaching Certification.
Additional Information
  • Hardworking cake decorator with 3 years experience in high-volume commercial bakery and 7 years running my own home-based bakery
  • Texas Food Handlers Certified
  • Over 10 years of experience working directly with the public in various customer service driven positions

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southern Methodist University

Job Titles Held:

  • Owner, Cake Decorator
  • Self-Employed Contractor - Accounts Payable Department
  • Cake Decorator
  • Cake Decorator
  • Library Technician (Circulation Department)
  • District Leader
  • Senior Accounts Payable Administrator
  • Server, Back-up Hostess/Bus Person/Dishwasher

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: