Business development, Marketing manager I, Written
Business owner, Market sales, Excellent written
Oral communication, Microsoft Office suite
Interpersonal and communication, Office
Computer literacy, Negotiations
Consulting, Office manager
Content creation, Office management
Contracts, Online marketing
Council, Payment processing
Clients, Problem solving
Customer service, Skills
Direct mail, Property management
Email, Public relations
Fluent in English, Quickbooks
Financial, Real estate
Owner, 03/2019 to Current Kreative Marketing – San Diego , CA
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Tracked stock using company inventory management software.
Business Manager, 07/2014 to Current ConAm Management Corporation – San Diego , CA
Property management, apartment leasing and residential business manager for affordable housing tax credit building, under equal fair housing laws and guidelines.
General managing a multi-family apartment community complex.
Create and maintain financial budgets, bookkeeping, accounting software management, files and reporting.
Leasing duties and vendor contracts.
Employer, Ultimate New Home Sales & Marketing, Job title, Office manager, Coordinated with vice president of sales to provide full administrative, marketing and earnest money management support for brokerage and agents.
Managed monthly office supply and budgets.
Managed agent recruitment and onboarding systems.
Performed market research, mls property searches, listing presentations, investment property management assistance and competitive market analysis reports.
Designed and created listing marketing presentations in digital and analog format as well as general clerical and financial administrative duties.
Concierge, 07/2016 to 04/2019 Ultimate New Home Sales & Marketing – Chula Vista, CA
Marketing development and administrative management for new community land broker, and builder in a mix-use commercial and residential real estate development.
Assisted vice president of marketing and business development in special projects, general management and marketing duties.
Collaborated in community relation meetings with board of directors, city council members and land acquisition investors.
Collaborated with new home builders and developers in special community enrichment projects and promotional event and marketing projects.
Performed market analysis for community developers, managed and reported market sales statistics and KPI's.
Successfully assisted in creating a marketing budget for community events and public relations activities.
Office management duties, maintaining facility, vendor contracts and vendor management, administrative and clerical duties, office schedules, and maintaining electronic equipment.
Monitored social media and online sources for industry trends.
Resolved communications problems, improved operations and provided exceptional client support.
Handled 10 calls per 3 hour time frame to address customer inquiries and concerns.
Worked with investors and home buyers to understand needs and provide consultation service.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Cultivated and strengthened customer relationships through exceptional service and proactive follow-up.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Drafted informative reports regarding upcoming projects and required resources.
Provided administrative support, including processing purchase orders, service contracts and financial reports.
Managed all transactions and tasks regarding petty cash and purchase orders.
Spearheaded internal communication initiatives to foster timely order completion and deadline management.
Prepared daily activity reports and demographic reports to assist business leaders with key decision making and strategic operational planning.
Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
Generated reports, uploaded documents into digital storage and prepared client case affidavits.
Real Estate Marketing Manager, 01/2015 to 03/2019 Camille Bruno - Compass Real Estate – San Diego , CA
As a real estate transaction assistant and marketing manager I analyzed, developed and managed programs and special projects to support the success of owners overall business sales goals.
Assisted in departmental budget development and implementation for business owner.
Digital marketing and branding consultation.
Created and supervised advertising campaigns for niche target markets.
Assisted in real estate residential sales transactions, showcased properties, communicated with clients, vendor negotiations and managed prospects.
Implemented marketing strategy and hosted open houses.
Managed and developed website content and social media platforms.
Independently created digital and analog advertising material and distribution.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Utilized techniques such as cold calling, networking and prospecting to develop new leads.
Analyzed competitor pages to locate backlink and keyword opportunities.
Evaluated business requirements, leveraging information to forecast feature costs relating to hardware, software and consulting.
Discussed SEO needs and optimized strategies for short- and long-term campaigns.
Drove digital and enterprise collaboration across functional teams, focusing on delivery and continuous process improvement.
Maintained expert-level skills in digital platforms such as social media and email marketing platforms.
Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies.
Verified client messages were answered within 2 hours to establish quick and effective issue resolution.
Provided digital marketing solutions to real estate businesses.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement.
Proactively engaged with clients by phone, email and in-person, which helped established long-term, lucrative relationships.
Created social media content with consistent content and tone.
Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success.
Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Administered marketing calendar and posted new content to coincide with new product and service releases.
Increased customer engagement through social media.
Tracked innovations in social media and worked with key functional groups to adopt emerging technology.
Managed all social media accounts for client, generating interest for existing and upcoming product or service releases.
Monitored return on investment of online and social media marketing efforts.
Evaluated monthly performance statistics and used data to inform future strategies.
Analyzed and reported social media and online marketing campaign results.
Human Resource Management, 2016 UCSD La Jolla
Associate of Fine Arts: Dance Studies, 2011 GCCCD El Cajon