Owner/Business Office Manager Resume Example Texas Steel Haulers

OWNER/BUSINESS OFFICE MANAGER

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills

Office reception
Managerial finance
Office supplies ordering
Office management expertise
Officer safety protocols

Standard office practices
Managerial experience
Front office management
Office record management

Experience

Texas Steel Haulers | Kaufman, TXOwner/Business Office Manager01/2020 - Current

Directed hiring and training of new department managers to drive organizational improvements.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
Leveraged human resources skills to identify and recruit optimal candidates, coordinate training and oversee ongoing performance.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Oversaw daily operations of Trucking business, including 25 employees across 2 locations.

Mirror Lake Dentistry | Seagoville, TXOffice Manager02/2017 - Current

Organized supply purchases, equipment upgrades and operating expenses.
Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
Developed promotional programs to attract new patients.
Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
Managed operations for 25 person dental practice, facilitating excellent patient support services, direction and guidance.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Entered patient data into dental records system using Open Dental and observed all confidentiality rules to maintain patient privacy.
Scheduled cleanings and dental appointments for patients using Open Dental.
Instructed patients on postoperative care to protect dental work and promote healing.

Swiss Ob/Gyn | Dallas, TXFront Desk/ Medical Assistant04/2007 - 07/2009

Recorded vital signs and medical history for [Number] patients each [Timeframe].
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Performed routine tests such as urine dip stick, vision and hearing tests.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Used [Type] software to process patient payments and update accounts.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Assessed, documented and monitored vital signs for more than [Number] patients per day.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Organized charts, documents and supplies to maintain team efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Maintained clean and organized work area with adequate supplies and reagents.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Answered appointment calls.
Sterilized medical instruments as needed.

Education and Training

Trinity Valley College | Athens, TXAssociate of Arts in Science/General05/2020

Accomplishments

I started my journey in the Dental field as a Hygiene Coordinator and within four months I had moved up to Office Manager. I have learned to post insurance checks, file claims electronically, maintain Dr. credentialing with insurance companies. I have also built a repor with our patients.

I am a highly motivated self-starter and I am eager to learn new things.

Resume Overview

Companies Worked For:

Texas Steel Haulers
Mirror Lake Dentistry
Swiss Ob/Gyn

School Attended

Trinity Valley College

Job Titles Held:

Owner/Business Office Manager
Office Manager
Front Desk/ Medical Assistant

Degrees

Associate of Arts in Science/General

Owner/Business Office Manager Resume Example

Resume Score: 80%

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