Dedicated and focused office manager, executive assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Looking for a position to utilize excellent people skills, work as a team player and share my vision to assist in growing the company.
Provided Applied Psychophysiology & Biofeedback Therapy for trauma victims with Post Traumatic Stress Disorder in the field of Police and Public Safety. Utilizing modern technology, tracking the clients physiology in response to stress and relaxation to assist them with self regulation of their nervous system following trauma. Education in multiple relaxation techniques, improving sleep and stress reduction.
Designed PowerPoint presentations for training in area of Trauma Support for Police and Public Safety. Arranged appropriate travel, agendas, necessary contacts. Scheduled Board of Directors meetings and assisted with meeting materials and agendas.Maintained and coordinated owner & management vacation, day-to-day meeting and travel schedules. Served as a professional representative of the owner to multiple city police departments and city managers.Handled and distributed all incoming and outgoing mail.Wrote and distributed meeting minutes to appropriate individuals.Coordinated upcoming training schedules and locations, including developing relationships with clients, tracking attendance and post-training follow-up.Managed contracts and proposals. Served as a liaison between company owner and clients regarding client accounts and new business. Managed accounts receivables.
Provided educational materials for independent business owners in the area of Leadership, Finance, Sales & Marketting, Confidence, People Skills to enhance business growth and self promotion.
Designed and organized seminars to educate independent business owners. Brought in public, motivational speakers. Hosted events. Secured contracts with venues and outside sales.
Lectured, motivational speaking specifically in the area of goal setting, people skills, leadership, building confidence, being a team player.
Designed PowerPoint presentations for small meetings and large seminars.Arranged appropriate travel. Collaborated with other administrative team members, human resources and the finance department on special projects and events., agendas, necessary contactsProvided logistical support to visiting executives in coordination with other Executive Assistants.Open, read, and wrote answers to routine letters.Investigated issues and problems and drafted responses to urgent requests.Served as a liaison between company leadership and all clients regarding client accounts and new business.Approved travel expenses and reimbursement requests.
•Served on the Board of Directors, Founding Board Member
•Coordinated Customer Service Training and Arena Sales Events
•Trainer of marketing and educational products and Customer Service
•Recorded and Produced Customer Service and Sales Training Tools in the form of Audio CD's & DVD's
•Supervised Quality Control of Customer Service and Sales Product Before Release
•Created Brochures and Manuals
•Training corporate executives the art of public speaking
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the company's senior director.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.
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