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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Detail-oriented and knowledgeable [Job Title] skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational [Language] abilities. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Skills
  • Scheduling
  • Budgeting
  • Search Engine Optimization
  • Verbal and written communication
  • Staff Management
  • Operations management
  • Business administration
  • Policies and procedures
  • Sales and Marketing
  • Schedule optimization
  • Financial Management
  • Insurance claims
  • Medical office administration
  • Electronic Medical Records
  • Reminder calls
  • Medical billing and coding
  • Insurance Verification
  • Medical Records Management
  • Patient Scheduling
  • Appointment Scheduling
  • Payment collection
  • MS Office
Education
Bandon High School Bandon, OR, Expected in High School Diploma : - GPA :
Work History
Fedex Cross Border - Owner
Sunnyvale, CA, 12/2019 - Current
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Worked on creative brand messaging, campaigns and creative brainstorming.
  • Maintained informative social media to help further storylines and promote future events.
  • Wrote and proofread blog and social media posts, website copy and articles.
  • Organized material to research and complete writing tasks.
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.
  • Edited, toned, captioned and uploaded photographs for publication.
Pet Food Experts - Office Manager
San Bernardino, CA, 01/2010 - 01/2021
  • Completed office processes and procedures, complying with OSHA and HIPAA regulations.
  • Maintained physical and electronic records.
  • Developed close working relationships with all staff.
  • Assisted with regulatory issues such as compliance.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Built relationships with affiliated physicians.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Managed all patient records related to insurance, billing and accounts receivable.
  • Completed clerical duties and tasks for clinic administration.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Completed patient referrals to other medical specialists.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Helped patients complete necessary medical forms and documentation.
  • Completed and filed financial documentation for accounting purposes.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel.
Hanger, Inc. - Dental Front Desk Manager
Roanoke, VA, 12/2013 - 11/2019
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Addressed and remedied all patient or team member issues.
  • Developed close working relationships with front office and back office staff.
  • Recommended ways to reduce overhead and cut printing costs, effectively saving practice $[Number].
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Built relationships with physicians to create steady referral pipeline.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
The Speech Center Plus - Medical Front Desk
City, STATE, 02/2011 - 06/2013
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Helped patients complete necessary medical forms and documentation.
  • Completed and filed financial documentation for accounting purposes.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel.

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Resume Overview

School Attended
  • Bandon High School
Job Titles Held:
  • Owner
  • Office Manager
  • Dental Front Desk Manager
  • Medical Front Desk
Degrees
  • High School Diploma