Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Skills
Handling Difficult Customers
Interpersonal Relationships
Multitasking and Prioritization
Identification and Compliance
Teamwork and Professionalism
Sound Judgment
Collaboration and Teamwork
Staff Training
Friendly and Outgoing
Honest and Dependable
Experience
08/2018 to Current
OwnerBruce Oakley Trucking – Bixby, OK,
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Devised business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Trained teams on specific operations, applicable procedures and techniques for each job site.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Managed sales presentations to promote product and brand benefits.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Hosted special events to boost brand awareness and increase community engagement.
Hired and trained new department managers to increase team oversight and productivity.
Developed and implemented successful sales strategies to meet business goals.
Coordinated with technical and IT teams to develop company website and create online advertisements.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
01/2022 to Current
Real Estate AgentChinatti Realty Group – Auburn, NH,
Managed real estate transactions from initiation to closing.
Showed residential properties and explained features, value and benefits of available homes.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
Generated list of properties to meet specific client needs.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
09/2021 to Current
BartenderBrasada – Powell Butte, OR,
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Collected and organized daily till totals and tips.
Talked easily with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Took drink orders from tables and bar area and relayed to bartenders.
Created rapport with new and returning patrons to foster guest satisfaction.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Received cash and card payments for balances owed.
Monitored patron alcohol consumption to encourage safety.
Collected appetizer, entree and wine orders from patrons.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
02/2015 to 12/2021
PresidentPanhandle State University – Goodwell, OK,
Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.
Delivered speeches, attended industry conferences, and wrote articles to promote company image and engage with buyers.
Developed and managed brand identity in new market launches.
Prepared, negotiated and executed marketing and service level agreements with clients while achieving and maintaining 85% client retention rate.
Education and Training
Expected in 06/1996 to to
High School Diploma: Beachwood High School - Beachwood, OH GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.