Certified and Licensed Lab Assistant/Phlebotomy with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort. Dedicated to helping organizations grow customer bases via superlative care.
Skills
Knowledgeable performing EKG, skin punctures, ETS venipunctures, venipunctures using a Butterfly, syringe venipunctures, patient identification, and vitals (BP, Temp & Respiration)
Basic life support certified
Compassionate patient care
Bilingual Hmong/English
Staff training and development
Strategic planning
Team oversight
Time management
Customer service
Organization
Communication
Multi-tasking
Working under pressure in fast pace environment
Education and Training
Saint Agnes Medical CenterFresno, CA, Expected in ā āExternship Site: - GPA:
California Institute of Medical ScienceClovis, CA, Expected in 12/2021 ā āCPT 1/Lab Assistant:Lab Assistant/Phlebotomy - GPA:
American Heart AssociationClovis, CA, Expected in 05/2021 ā āCertificate:Basic Life Support - GPA:
Fresno City CollegeFresno, CAExpected in 05/2020 ā āAssociate of Science:Biology - GPA:
Summa cum laude graduate
Dean's List Honoree Spring 2020
Dean's List Honoree Spring 2017
Experience
National Veterinary Associates - Owner Farmers Branch, TX, 06/2018 - Current
Trained in special services to include: floor stripping and refinish, floor scrub and recoat, carpet cleaning
Washed and polished glass windows and doors to keep entryways clear and professional.
Promoted building security, locking doors and checking electrical appliances for safety hazards.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Completed in-depth restroom cleanings, including partitions, decoration, toilets, urinals, sinks, counters, and mirrors.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Organized supplies for efficient use based on expected customer needs.
Performed and documented routine inspection and maintenance activities to meet client expectations.
Replenished supply of hand soap, paper towels, toilet paper and otClaire consumables, alerting supervisor of low inventory levels.
Kept bathrooms in clean, functional condition, wiping glass surfaces, counters, walls and sinks, scrubbing stalls, cleaning toilets and tidying storage shelves.
Kept business entrances clean, tidy and professional in appearance.
Pelican - In-Home Care Provider Plainfield, IN, 07/2013 - 08/2018
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Supervised medication administration, personal hygiene and otClaire activities of daily living.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Maintained clean and well-organized environment to promote client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Facilitated best possible care by developing strong and trusting rapport with patient.
Helped clients stay happy and healthy by providing mental and emotional support.
Administered all necessary medications as directed by care plan.
Warned persons of rule infractions or violations and evicted violators from premises.
Wrote reports outlining thefts, unauthorized access violations or otClaire unusual occurrences to help support later criminal or civil actions.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Immediately reported safety hazards for remediation response.
Investigated disturbances and used proportional and strategic responses to handle different types of issues.
Communicated with team members and building management via radio, telephones, and computers
Provided friendly and professional assistance to employees, visitors and customers.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at commercial and residential facilities.
Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
Yoshino's River Park - Kitchen Cook City, STATE, 03/2008 - 03/2013
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Kept stations stocked and ready for use to maximize productivity.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Helped otClaire staff members complete job tasks during peak times to keep kitchen running efficiently.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Trained new team members on proper meat and vegetable preparation techniques.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
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