owner and operator of childs clothing store resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Highly motivated professional with 10 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
KPI management
Labor relations
Marketing tactics
Cash flow optimization
Team oversight
Program creation and implementation
Strategic project planning
Staff training and development
Bidding processes
Recruiting and hiring
Cost reduction
Customer relations
Design coordination
Profit and loss analysis
Employee development
Hiring and staffing
Quality management systems
Sales leadership
Experience
04/2017 to CurrentOwner and Operator of Childs Clothing StoreGraffiti Girls | City, STATE,
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assessed, optimized and elevated operations to target current and expected demands.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
03/2015 to 04/2019Medical Paging SupervisorTelemed Medical Service | City, STATE,
Day-to-day manager of the Chase medical follow up department.
Worked hand in hand with medical staff, such as medical physicians, nurse practitioners, nursing staff, and pharmaceutical staff in day-to-day care of patients.
Applied HIPAA privacy and security regulations while handling patient information.
Reviewed all patient medical complaints for accurateness and appropriateness.
Reviewed account information to confirm patient and medical information is accurate and complete.
03/2008 to 10/2012Head WaitressRomanos Restaurant | City, STATE,
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Minimized customer wait times by taking and filling large volume of orders each day.
Collaborated with host, bus person and cook to serve up food and beverage options.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Served high volume of tables at once and simultaneously supervised serving staff.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Implemented new POS system and trained staff members on use.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Provided exceptional service to high volume of daily customers.
Increased product sales by designing new menus and training employees on salesmanship.
Education and Training
Expected in to to Bachelor of Secondary Education | English EducationAlice Lloyd College, Pippa Passes, KYGPA:
Expected in 04/2010 to to Bachelor of Secondary Education | English EducationThe University of Virginia's College At Wise, Wise, VAGPA:
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