Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Detail-oriented General Manager with over 10 years of experience in the Culinary industry. Proven ability to build relationships and maintain partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

  • Scheduling
  • Verbal and written communication
  • Business launch
  • Project Management
  • Relationship building
  • Staff Management
  • Business administration
  • Client Service
  • Human Resource Management
  • Team Oversight
Work History
10/2015 to Current
Owner and Founder Dent Wizard International Oliphant Furnace, PA,

Enhanced operational efficiency and productivity by managing budgets, accounts and Task.
Created and monitored promotional approaches to increase sales and profit levels by at least 50 percent%.

  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Aligned branding initiatives and sales strategies with client goals.
  • Applied human resources expertise to optimize hiring, training and performance.
03/2017 to 12/2018
Administrative Assistant Comsonics Dallas, TX,
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Created PowerPoint presentations for business development purposes.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Executed record filing system to improve document organization and management.
  • Created detailed expense reports and requests for capital expenditures.
01/2015 to 03/2017
General Manager On The Border Bensalem, PA,

Held weekly meetings with CFO and Owner to identify techniques to overcome sales obstacles.

  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
05/2011 to 01/2015
Shift Supervisor Sprinkles City, STATE,
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Applied security, safety and loss prevention strategies during shifts.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Responded to and resolved customer questions and concerns.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Expected in 06/2008
Diploma : Media And Communications
Westchester High School - Playa Del Rey, CA,

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School Attended

  • Westchester High School

Job Titles Held:

  • Owner and Founder
  • Administrative Assistant
  • General Manager
  • Shift Supervisor


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