Seeking a Challenging career that utilize my skills in my area of competence and enriches my Knowledge, and gives me the chance to be part of a team that contribute toward the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth. As a leader and manager, I have learned that to lead a team you have to be an integral part of that team. I am a dedicated customer oriented person that believes businesses exist to serve people and communities. Furthermore it is my fervent belief that any problem is simply a subjective view of a business opportunity. I would love to partner with growing company and ensure success together. Multi-unit operations management Vendor sourcing Natural leader Organized Unsurpassed work ethic Results-oriented Relationship building Productivity improvement Superb time management skills Budgeting and forecasting Customer relations specialist Cost reduction and containment Profit and loss statement, guest measures, and Market study reports expert. Consensus building Staff retention Systems implementation Microsoft Suite expert Detail-oriented
Areas of Expertise
Business recovery and sustainability
Complex problem resolution
Marketing materials development
Social media marketing
Food safety and sanitation
Payroll and Inventory
07/2014 to Current
Owner and Director of OperationGreat Bell Inc. － Cocoa Beach, FL
Orlando Perks Nearby Support New Business owner in starting their business.
Offer Consulting support to improve profit and return on investments Offer new and small business a media support through localized Marketing Web based support.
Help owners with price fixing on menu items.
Help design menu mix and forecast prices adjustments.
Review and implement Management training program to develop leaders in the business.
Review and offer tips regarding Lease options
01/2006 to 06/2014
License Ops ConsultantTaco Bell Corp － Orlando, FL
Florida, GA, AL, MS, NC, SC, VA, KS, and Minnesota Supervised 75 entities with 112 stores across multiple states.
Defined project deliverables and monitored status of tasks.
Drafted action plans and led meetings with department executives to review project status and proposed changes.
Delivered status reports to stakeholders for budgeting and planning purposes.
Collaborated with cross-functional teams to draft project schedules and plans.
Monitored team progress and enforced deadlines.
Developed Slide Show and other forms of media to present project progress to the executive team.
Partnered with Owners and Marketing team to address Menu Changes and Special limited menu Concerns.
Updated Work plans and Progress Results with Owners and Executive team and offered recommendation for improvements and growth status for each entity.
01/2005 to 01/2006
Implantation Coach (Project Manager)Yum Brands Inc. Taco Bell Corp － Orlando, FL
Pilot the multi-branding initiatives by developing and collaborating with the training team to improve the new co-branded training materials.
Support existing business partners in the launching of their second concepts to their existing brand.
Lead and execute "Leading Multi-concept Restaurant" course, on how to establish and implement the skill sets to run two concepts as one.
Pioneered new store opening budge.
Worked with engineering team on designing the best fit to cost by improving efficiency and team productivity production line.
01/2000 to 01/2005
Area Coach District ManagerYUM Brands Inc. Taco Bell Corp － Orlando, Tampa, FL
Supervised nine stores within central Florida.
Coordinated and opened eleven new stores.
Work with vendors to manage repair and maintenance.
Ensure employee development by developing a team bench plan for each store.
Partner with GMs to go over weekly out of the box meeting to review progress.
Hold monthly Business review to go over Profit and loss statements.
Set and break through sales and profit plans.
Validated Payroll, inventory and daily cash management.
Helped financial team on planning Annual operating budget for each Store.
Hiring, recruiting and helped staffing leaders in open house settings.
Create a recognition culture and reward system within the area to improve moral and team work performance.
Helped Grow more than 6 RGMs and three Area Managers in three years.
01/1995 to 01/2000
GM/Market training managerYum brands Inc. Taco Bell Corp － Kissimmee, FL
Helped train all new managers and new owners during on their on-boarding process.
Support area manager with other stores by implementing the training and enhancing the training culture in the stores.
Roll new products within Each DMA.
Maximize sales and profit through managing the middle of the P&L and improving overall guest experience.
Formulated a growth map system to develop managers in the market.
Lead a realistic Job performance to show case reality of business to all new prospect managers.
Pioneered a speed with service systems to help improve transactions (thru put) to maximize sales per hour.
Conduct weekly inventory of the business and report results to Area Manager.
05/1992 to 06/1995
Complex ManagerChurch Street Station － Orlando, FL
Supervised all food and beverage events and activities within the complex.
Responsible for hiring, training and P&L responsibility for each concept (Cuban food.and café, Mexican concepts, Deli concept, Sports Bar and beer concepts, along with.
Managed all food and Beverage events on the street.
01/1990 to 03/1992
Sales RepresentativeUnited Agencies － Cocoa Beach, FL
Conduct Business to Customer Point of Sales to sell Life insurance and annuities.
Bachelor of Science: Business AdministrationFriends University － Wichita, KS, USA