owner and associate manager resume example with 18+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

My professional experience offers more than 22 years of progressive record and accomplishment in leadership roles in costumer service and business administration; establishing clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining costumers, prioritizing top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well oriented in the implementation of pricing models, supplier relationship management and territory expansion under demanding economic conditions.

  • Departmental Management
  • Leasing and Sales
  • Documentation, Reporting and Results Analysis
  • Recruitment and Hiring
  • Problem Resolution
  • Team Leadership, Hiring and Training
  • Scheduling and Coordinating
  • Performance Tracking and Evaluation
  • Administration and Reporting
  • High Level Spanish Verbal and Written Communication
  • MS Office, SAP, Vallery and Internet
  • Multitasks and Calm Under Pressure
  • Customer Service
  • Transport and dispatch
  • Stocking and Replenishing
  • Invoice Verification
  • Inventory Organization
  • Microsoft Office
  • Inventory Management and Planning
Education and Training
Central University of Venezuela Caracas, Expected in 12/2002 Bachelor of Economics : - GPA :
INSTITUTO CUMBRES DE CARACAS Caracas, Expected in 07/1993 High School Diploma : - GPA :
  • Additional Coursework in MS Office
  • Best Student Award
  • Soccer Award (Highschool, UCV, 3rth.Professional Soccer Division at Deportivo Italia)
  • Rotary Club Scholarship (Senior Year at Olathe South Highschool, KS)
  • Helped disadvantaged youths in academia, after school activities, and offered assistance in coaching and mentoring.
  • Certified Basic SAP system
  • Microsoft Office
  • Leadership course under difficult conditions
  • Course Couching vs Teaching
Warehouse Inversiones Hereca - Owner and Associate Manager
City, STATE, 01/2020 - Current
  • Oversaw daily operations, maintenance and administration of the warehouse
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supervised sales and stockroom activities to identify opportunities with inventory and prevent shrinkage stock.
  • Assisted manager in planning and implementing strategies to attract customers and maximize sales.
  • Evaluated performance of team members and provided consistent coaching to improve skills.
  • Maintained inventory accuracy by counting stock-on-hand and system reconciling discrepancies.
  • Implemented business transportation and logistics strategies to maximize costumers satisfaction and reduce delivery deficiencies.
Movistar Authorized Dealer - Business Owner
City, STATE, 03/2008 - Current
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept records for production, inventory, income and expenses.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Activate contract and prepaid lines for technology devices according costumers needs
State Trust Capital - Life Insurance Broker
City, STATE, 10/2006 - 02/2008
  • Communicated and interview with prospective and potential clients to gather information understand their financial needs in order to identify best life insurance or investment funds for each case closing policies and mutual funds in person or via telephone
  • Monitored clients' products to ensure and support their changing needs
  • Scheduled and attended a certain number of appointments per week and monthly with a goal achievement
Telefonica Venezolana CA - Sales Administrative Supervisor
City, STATE, 01/2004 - 10/2006
  • Processed sales invoices and kept meticulous records in tracking systems and databases.
  • Research and data collection to obtain valuable information on sales records for the distribution and respective billing of technological devices for business partners, distributors and sales representatives for the achievement of monthly and annual goals in Monagas and Delta Amacuro States
  • Periodically visit our business partners and ensure faithful compliance with the rules and business standards of the headquater
English :
Full Professional
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :
  • Developed relationships with hundreds of clients and typically exceeded sales goals and succeeding great business profits
  • Become an entrepreneur with my own business and give it continuity over time with satisfactory results until now
  • Promoted from low positions to positions of high responsibility
  • Consistently maintained high customer satisfaction ratings and excellent working relationships
Additional Information
  • Great sense of identity and belonging with high moral and professional values
  • Well organized and the ability to prioritize tasks and complete them
  • Strong active listening skills with no difficulties being supervised
  • Ability to work independently or as a team
  • Strong problem-solving skills

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Resume Overview

School Attended

  • Central University of Venezuela

Job Titles Held:

  • Owner and Associate Manager
  • Business Owner
  • Life Insurance Broker
  • Sales Administrative Supervisor


  • Bachelor of Economics
  • High School Diploma

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