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Owner Agent Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Bail Bonds expertise, including competitive offerings, pricing and market positioning. Results-driven Owner/Licensed bringing 20+ years of experience in Bail Bonds operations. Focused on boosting team efficiency and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

Skills
  • Relationship building
  • Operations management
  • Consulting
  • Sales
  • Verbal and written communication
  • Contract management
Work History
01/1995 to Current Owner/Agent Manager Metromedia Technologies | Wooster, OH,

I managed the day to day business operations, including accounting, finance, marketing and public relations.

I established and administered annual budget with effective controls to prevent over charges.

I enhanced operational efficiency and productivity by managing budgets and accounts.

I managed employees by supervising daily tasks.

I maintained up to date administrative records to monitor operational conditions.

I input income and expense details to track business finance.

06/1992 to 06/1995 Supervisor Deborah Heart And Lung Center | Whiting, NJ,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Oversaw and optimized work of 3 Detention Officers performing high-quality interactive work
  • Directed and motivated team of Detention Officers in [professional] setting
01/1988 to 01/1992 Patrol Officer Homedale Police Department | City, STATE,
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including surveillance cameras
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including surveillance camerases
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Drafted numerous reports detailing incidents and safety violations over 3 years
  • Monitored crowded public areas and events to mitigate risk and promote safety
  • Investigated incidents and crimes, including evidence collection and witness statements
  • Gathered necessary information for court appearances and testified as witness under oath in court
  • Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including surveilance cameras
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision
  • Updated shift logs and produced daily reports outlining security activities and specific incidents
  • Informed violators of applicable rules and removed unauthorized individuals from premises
  • Prepared regular written logs and incident report at close of each shift for distribution to Officers
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Responded quickly to emergency situations, typically within 1-2 minutes of alarm sounding to assess and deflect issues
  • Activated alarms and alerted fire, medical or law enforcement personnel for different types of incidents
  • Responded to suspicious activities to investigate and resolve concerns with appropriate physical or verbal techniques
  • Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises
  • Applied expertise toward preventing criminal actions, vandalism and overall misconduct at public facilities
  • Rendered aid to injured and ill individuals and helped paramedics provide more advanced support
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
  • Analyzed and produced course-of-action reports and escalated issues to management when necessary
05/1983 to 09/1987 Undercover Narcotics Investigator/Patrol Officer Canyon County Sheriffs Department | City, STATE,
  • Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability
  • Monitored crowded public areas and events to mitigate risk and promote safety
  • Investigated incidents and crimes, including evidence collection and witness statements
  • Reduced process inaccuracies while investigating criminal and civil crimes and assisting district attorney prosecution cases
  • Drafted numerous reports detailing incidents and safety violations over 4 years
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues
  • Gathered necessary information for court appearances and testified as witness under oath in court
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Oversaw security for numerous businesses by monitoring grounds and outbuildings
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations
  • Responded quickly to emergency situations, typically within several minutes of alarm sounding to assess and deflect issues
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets
  • Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations
  • Analyzed and produced course-of-action reports and escalated issues to management when necessary
  • Rendered aid to injured and ill individuals and helped paramedics provide more advanced support
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations
  • Maintained open communication with security team members and building supervisors via radios, telephones, digital means and Computers
  • Inspected and adjusted security systems, equipment and machinery to gain better overall coverage of parking lots and interior and exterior of buildings
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including surveillance cameras
  • Completed numerous patrols of internal building spaces and facility grounds to identify and deter threats to assets
  • Responded to suspicious activities to investigate and resolve concerns with appropriate physical or verbal techniques
  • Completed written reports by recording observations and occurrences and interviewing witnesses following criminal incidents
  • Prepared regular written logs and incident report at close of each shift for distribution to oncoming Officers
  • Secured entrances and exits via physical presence and careful monitoring of CCTV
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises
  • Informed violators of applicable rules and removed unauthorized individuals from premises
  • Responded immediately in emergency situations, applying CPR and First Aid training
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision
  • Updated shift logs and produced daily reports outlining security activities and specific incidents
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
  • Applied expertise toward preventing criminal actions, vandalism and overall misconduct at Public facilities
Education
Expected in 05/1974 High School Diploma | Emmett High School, Emmett, ID GPA:
Additional Information

I was P.O.S.T. Certified in Boise Idaho. Police Officers Standards & Training

I was C.O.S.T. Certified in Boise Idaho, Corrections Officers Standards & Training

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91Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Emmett High School
Job Titles Held:
  • Owner/Agent Manager
  • Supervisor
  • Patrol Officer
  • Undercover Narcotics Investigator/Patrol Officer
Degrees
  • High School Diploma

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