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Owner/Agent Resume Example

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OWNER/AGENT
Summary

Entrepreneurial Leader with over 10 years of experience and solid history of Employee and Business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Held many positions to understand the working from top to bottom. I was taught to teach and ask someone else you must know and have done what your asking. I am a Treasurer on the board of Directors for a local non profit, along with a youth pastor. I want to help my communities and you'll find no bigger car nerd. The only reason I am even thinking about leaving my business is to work for Tesla would be a dream come true.

Skills
  • Marketing tactics
  • Labor relations
  • Life cycle project management
  • Recruiting and hiring
  • Strategic planning
  • Product branding
  • Customer relations
  • Bidding processes
  • Employee development
  • Staff training and development
  • Sales leadership
  • Talent development
  • Cost reduction
  • Profit and loss analysis
  • Territory and account oversight
Experience
Owner/Agent
City, StateCompany Name/Jul 2020 to Current
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Led startup and opening of Insurance business and provided business development, creation of operational procedures and workflow planning.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
  • Developed business and marketing plans and prepared monthly financial reports.
Youth Pastor
City, StateCompany Name/Nov 2015 to Current
  • Market church programs, ministries, and resources within greater community.
  • Form, lead, and manage numerous adult small groups.
  • Lead Youth Ministry, pastoring, teaching, and discipling youth of all ages.
  • Provide pastoral care for home, hospital bound church members.
Senior Branch Manager
City, StateCompany Name/Sep 2018 to Aug 2020
  • Handled complex customer transactions, problems, or inquiries.
  • Recruited staff members, lead training workshops, developed training programs.
  • Networked within communities to find and attract new business.
  • Established and maintained relationships with high level individual and business customers, provided assistance with problems these customers may encounter.
  • Evaluated performance of staff using company-wide review plan.
  • Generated leads and improved sales conversions by 134%.
  • Resolved customer requests promptly, providing courteous services to optimize workflow.
  • Planned and implemented company initiatives to improve customer service from all departments.
  • Lead team to top of Customer Service in Northern region.
  • Help manage and direct 4 other branches in my area. Lead trainings for the managers and teams.
  • Michigan Military leader for our Military out reach taught banking classes and opportunities within PNC to over 4000 active military members and families.
Branch Manager
City, StateCompany Name/Oct 2016 to Sep 2018
  • Managed daily branch operations including deposit accounts, lending production, customer service, and product sales.
  • Reviewed submitted credit applications for completion and follow up with customers on the process.
  • Handled complex customer transactions, problems, or inquiries.
  • Recruited staff members and oversee training programs.
  • Networked within communities to find and attract new business.
  • Established and maintained relationships with individual or business customers or provided assistance with problems these customers may encounter.
  • Lead a team 0f 12 to top branch in the region within 9 months
Product Manager/ Portfolio Sales
City, StateCompany Name/Sep 2013 to Oct 2016
  • Maintained integrity of general ledger, including the chart of accounts. Grew business bt y 243% in my 3 years here.
  • Brought in over 45 new school districts.
  • Analysed monthly balance sheet accounts and made recommendations for corporate reporting.
  • Trained new employees on all business procedures.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Network within local states to find and attract new business.
Manager/Mechanic
City, StateCompany Name/Jan 2013 to Sep 2013
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.Negotiate transportation rates or services.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and personal requests.
  • Reviewed and approved material requests and coordinated with Driver's to monitor on-time materials arrival.
Foreman/Owner
City, StateCompany Name/Jun 2002 to Oct 2012
  • Evaluated schedules, orders and forecasts to plan operational processes and meet timetables.
  • Communicated positively with employees, demonstrating high company standards and mitigating issues immediately.
  • Worked with suppliers to maintain material flow during all project phases.
  • Estimated time, employee needs and material costs for projects.
  • Negotiated deals for materials with suppliers to stay within budgeted costs.
  • Led worksite preparation and project planning for smoothly run jobs.
Airman First Class
City, StateCompany Name/Oct 2008 to May 2009
  • Verified team conformance to safety regulations when working within hazardous areas.
  • Dorm Chief led team through basic by organizing and developing teams.
  • Rope Leader in Training liaison between Airman and CO managed and maintained over 400 airman.
  • Confirmed safe and quick movement of aircraft on flight decks, hangar decks and to various locations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Performed site evaluations, customer surveys and team audits.
Education and Training
Bachelors: Pastoral Studies, Biblical StudiesFrontier School of the Bible2012City, StateAdditional information Treasurer for the Momentum Center in Grand Haven Head of Extended Grace's Internal Affairs committee. Vice President of Lohman Charities. PNC certified Woman's Business Advocate. Michigan State Mechanical Licensing. Trained in Business Consulting in regards to farming.
Biblical StudiesCalvary Bible CollegeCity, State
High School DiplomaPierce High SchoolMay 2008City, State
Activities and Honors
  • Top Branch Manager for Region 2017
  • Top Senior Branch Manager 2019
  • Top Military Advisor in company 2019
  • Biggest initial growth in Insurance 2020
  • Member Chamber of Commerce 2018-Present
Misc

Top Secret Security Clearance

Licensed Insurance Agent

Licensed Mechanic

Car Fanatic

Entrepreneur

Self Motivated

Dedicated

Leader

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Resume Overview

School Attended

  • Frontier School of the Bible
  • Calvary Bible College
  • Pierce High School

Job Titles Held:

  • Owner/Agent
  • Youth Pastor
  • Senior Branch Manager
  • Branch Manager
  • Product Manager/ Portfolio Sales
  • Manager/Mechanic
  • Foreman/Owner
  • Airman First Class

Degrees

  • Bachelors : Pastoral Studies, Biblical Studies
    Biblical Studies
    High School Diploma

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