, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic leader with 8+ years of experience as an Administrative Assistant, Business owner and 20+ years of experience as a Medical Assistant . I possess skills in planning, leading and improving office functions. Strategic in developing policies, managing employee activities and goals. Focused on motivating staff and working with diverse personality types to drive improvements.
Skills
Business planning
Budget development
Data collection and analysis
Client Service
Verbal and written communication
Staff Management
Coaching and mentoring
Spreadsheet management
Multi-line phone proficiency
Filing and data archiving
Meeting arrangements
Meeting minutes
Office administration
Employee timesheet processing
Excel
Word
Power point
Publisher
Business launch
Human Resource Management
Work History
02/2019 to CurrentOwner American Society For The Prevention Of Cruelty To Animals | Bronx, NY,
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across restaurant operations.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
01/2014 to 11/2019Practice ManagerColumbus Radiology | Covington, GA,
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Ensured compliance with OSHA and HIPAA regulations.
Assisted with regulatory issues such as compliance.
Consulted with healthcare professionals on business decisions.
Addressed and remedied all patient or team member issues.
Provided supervision and management to team of Medical Assistants and support personnel.
Developed close working relationships with front office and back office staff.
Boosted staff morale by offering constructive feedback and specific direction.
Ordered all office supplies and kept check on inventory levels.
Developed policies and procedures for effective practice management.
Supervised team of 16 office personnel.
01/2006 to 07/2013Administrative AssistantMomentum Solar | Salem, VA,
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Organized weekly staff meetings and logged minutes for corporate records.
Created School News letter and yearbook
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Maintained staff directory and company policy handbook for human resources department.
Arranged rapid office equipment repair and maintenance with vendors.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
07/1991 to 12/2005Medical AssistantQuest Diagnostics Incorporated | City, State,
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Oriented and trained new staff on proper procedures and policies.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Maintained detailed records of test results by entering data and patient information into computer.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Sanitized, restocked and organized exam rooms and medical equipment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, including medication information, symptoms and allergies.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Submitted prescriptions to pharmacy via phone, fax or web.
Completed clinical procedures and gathered patient data for interpretation by physician.
Implemented care and efficiency improvements to support and enhance office operations.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Escorted patients to examination rooms.
Ordered and prepared reagents and supplies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Measured patient pulse oximetry.
Called and faxed pharmacies to submit prescriptions and refills.
Offered age-appropriate patient care before, during and after exams.
Report significant information and changes in patient condition to nurse supervisor.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Obtained all prescribed laboratory testing.
Participated in Continuous Quality Improvement (CQI) activities.
Obtained pre- and post-treatment vital signs and weight.
Conducted machine safety checks according to facility policy.
Tested and recorded blood glucose levels.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Obtained accurate medical histories from patients, highlighting critical information.
Scheduled and accompanied clients to medical appointments.
Collected histories, vitals and current complaints via patient interviews.
Attended required training, education and meetings.
Education
Expected in 03/1987 to to Associate of Science | Medical Assitant Bryant Institute , Bridgeton MO , GPA:
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