, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Business-minded professional tackling any job task with gusto and precision. Determined Team Member delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Skills
Marketing Tactics
Labor Relations
Hiring and Onboarding
Resource Allocation
Originality and Creativity
Revenue Forecasting
Focus and Follow-Through
Cost Reduction
Finance and Accounting Oversight
Program Optimization
Sales Promotion
Financial Statement Review
Performance Evaluation and Monitoring
Mathematical Calculation and Reasoning
Sales Tracking
Administrative Management
Customer Service Management
Assignment Delegation
Decision Making
Quality Assurance
Business Leadership
Problem Anticipation and Resolution
Data Auditing
Project Management
Project Tracking
Self-Starter
Service Oriented
Microsoft Office
Multitasking and Prioritization
Data Compilation
Data Management
Document Management and Storage
Service-Oriented
Attention to Detail
Report Generation
Data Input
Spreadsheet Creation
Microsoft Excel
Administrative Support
Experience
Owner, 11/2020 to 03/2023 Great Expressions Dental Centers – Commack, NY,
Promoted business on social media platforms to maximize brand identity and generate revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Led startup and creation of operational procedures and workflow planning.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed and implemented successful sales strategies to meet business goals.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Hosted special events to boost brand awareness and increase community engagement.
Managed sales presentations to promote product and brand benefits.
Executed performance reviews to encourage improved productivity for team members.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Kept records for production, inventory, income and expenses.
Determined pricing for products or services based on costs and competition.
Coordinated with technical and IT teams to develop company website and create online advertisements.
Interviewed, trained and supervised employees.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Analyzed financial statements and trends to manage cash flow and make business decisions.
Resolved issues quickly through meticulous research and quick decision-making.
Kept up-to-date on regulatory changes affecting business operations.
Conferred with customers to understand needs and finalize purchase orders.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Improved company's quality and productivity by streamlining systems and processes.
Mentored and trained new hires on sales techniques and customer service procedures.
Managing Member, 07/2021 to 09/2022 Children's National Medical Center – Richmond, VA,
Participated in discussions with the [Job Title]s which resulted in the brainstorming of new business goals and initiatives.
Managed large-scale project valued at $858k and received positive feedback from customers after roll-out.
Gave exciting and highly descriptive presentations to customers to impart information on company's products and services.
Monitored staff performance and addressed issues.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Assigned tasks to associates to fit skill levels and maximize team performance.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Entered time and attendance logs in preparation for payroll.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Maintained adequate staffing to meet objectives within budget.
Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events.
Investigated and solved routine and complex customer issues to earn repeat business.
Managed wide variety of customer service and administrative tasks to resolve customer issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Obtained signatures for financial documents and internal and external invoices.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Educated customers on product features and technical details to highlight benefits.
Negotiated prices and set up contracts to finalize sales agreements.
Closed product sales to increase revenue and build client loyalty.
Generated sales by prospecting, negotiating contracts and closing.
Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Junior Lumber Broker, 07/2016 to 08/2018 Idaho Pacific Lumber Company – City, STATE,
Invented marketing strategies based on field research and presented to general managers.
Kept personal relationships with clients through frequent visits.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Identified customer needs by asking questions and advising on best solutions.
Greeted and assisted customers to foster positive experiences.
Produced sales documents, finalized deals and filed records.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Attended trade shows, conferences and seminars to promote products and network with industry members.
Educated customers on product features and technical details to highlight benefits.
Organized sale calls with customers and vendors.
Generated sales by prospecting, negotiating contracts and closing.
Closed product sales to increase revenue and build client loyalty.
Conducted customer needs analysis to deliver relevant products or services.
Managed paperwork and necessary information required for client shipments.
Dispatched information to service providers to schedule freight movement.
Prioritized work based on business demands and freight delivery times.
Evaluated problematic conditions to resolve issues and optimize service levels.
Evaluated incoming pick-up and delivery requests to determine driver assignments.
Analyzed client orders and available personnel to plan and execute within client needs and expectations.
Organized purchase and delivery of materials needed for various contracts.
Redesigned movement of goods to minimize costs and maximize value.
Reviewed logistics performance with customers against service agreements, targets and benchmarks.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Chief Technology Officer, 01/2012 to 06/2016 Earth Products Inc. – City, STATE,
Managed multiple projects with team members tasked with developing and steering operations and process improvements.
Regularly tested security technologies and implemented network penetration assessment tools.
Maintained vast knowledgebase of all key and current technologies, platforms and trends.
Compiled and submitted monthly and yearly reports.
Designed, implemented, configured and integrated Muli-Level Marketing technology for customer networks.
Restructured IT operations and grew staff from 3 to 35 employees.
Established KPIs for financial, operational and sales goals.
Managed IT inventory, accounting for $1.2m in assets.
Managed helpdesk management systems to increase internal customer service.
Delivered visual depiction of key financial performance data.
Introduced Multiple lines of software transforming data usage to solve problems and improve data analysis.
Developed IT strategies and set into place all infrastructure policies.
Supervised transformation of company's IT infrastructure and established technical vision as senior IT leader.
Answered client inquiries with exceptional professionalism and enthusiasm.
Managed third-party vendors and client IT teams to effectively and efficiently deliver solutions.
Implemented multiple software and hardware systems, managed vendor services and installed routing software in multiple branches, enabling senior leadership access to key business intelligence.
Education and Training
High School Diploma: , Expected in 05/2010 to Rio Vista High School - Rio Vista, TX GPA:
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