LiveCareer-Resume

owner resume example with 9+ years of experience

Jessica
Claire
K
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Vibrant professional proficient in performing office and management duties, including knowlege of Lexus. Energetic leader with proven success in maximizing potential for business development.

Business-conscious individual offering over 10 years working as receptionist and/or legal as assistant. Focused, enthusiastic and offering highly effective skills in client rapport. Great interpersonal, and multitasking abilities. Meets tight deadlines every time.

Skills

Excellent communication and customer service skills,

  • Assignment Delegation
  • Customer Service Management
  • Budget Control
  • Human Resources Oversight
  • Sales Tracking
  • Supplier Monitoring
  • Records Organization and Management
  • Finance and Accounting Oversight
  • Decision Making
  • Goal Setting
  • Originality and Creativity
Education and Training
Gavilan College Gilroy, CA Expected in 05/2009 ā€“ ā€“ Associate of Science : Administration of Justice And Corrections - GPA :
Monterey College of Law Seaside, CA Expected in ā€“ ā€“ J.D. : Law - GPA :
Experience
Kroger - Owner
Happy Valley, OR, 12/2021 - Current
  • Promoted business on social media platforms to maximize identity
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Coordinated with technical and IT teams to develop company website
  • Prepared weekly schedules
  • Secured long-term accounts
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed business and marketing plans and prepared monthly financial reports.
Sherpa - Legal Assistant/Receptionist
Charlotte, NC, 03/2017 - Current
  • Made copies, sent faxes, organized documents and rearranged schedules.
  • Maintained daily calendars, set appointments with clients
  • Processed payments and updated accounts to reflect balance changes
  • Managed more than 25 incoming calls per day.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Coordinated and communicated with clients to gather pertinent information.
  • Organized and updated weekly schedules and monthly calendar obligations
  • Drafted professional business communication and answered phone calls and emails.
  • Managed complex schedules and travel arrangements for personnel.
Clubcorp Club Operations, Inc. - Legal Assistant
Columbia, SC, 03/2008 - 07/2012
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Participated in client interviews, observed questioning process and documented information.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Drafted legal complaints, summons and interrogatories.
  • Redacted confidential information from legal documents on case-by-case basis.
  • Used computer databases, credit reports, and tax and legal filings to locate persons and compile information for investigations.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Analyzed statutes, recorded judicial decisions, legal articles, constitutions and legal codes.
  • Completed case research via LexisNexis and Westlaw databases.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted motions, briefs and other legal documents.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Liaised with multiple departments to facilitate responsive documents and document retention.
  • Handled clerical needs of busy public defenders office with more than 10 attorneys and staff.
  • Examined causes and remedies to torts, personal injury and contracts.
Atlantis Casino Resort Spa - Front Desk Manager
Reno, NV, -
  • Oversaw cash and credit card payment transactions at the front desk.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Worked with room service, housekeeping, maintenance and security to meet all guest needs.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Directed front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Monitored reservations to track incoming parties and special events.
  • Hosted office meetings with staff to answer questions, resolve issues and keep employees informed of changes.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.

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Resume Overview

School Attended

  • Gavilan College
  • Monterey College of Law

Job Titles Held:

  • Owner
  • Legal Assistant/Receptionist
  • Legal Assistant
  • Front Desk Manager

Degrees

  • Associate of Science
  • J.D.

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