owner resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Strategic-thinking individual experienced in sales and operations. Owner of [Type] business for more than [Number] years. Offering engaging and pleasant personality with expertise improving customer relationships. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Determined [Job Title] with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Results-driven [Job Title] bringing [Number]+ years of experience in [Industry] operations. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management. Determined Business Owner with commitment to excellence and more than [Number] years of experience. Effective collaborator promoting [Skill] and [Skill]. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Team Oversight
  • Scheduling
  • Product Branding
  • Consulting
  • Client Service
  • Relationship building
  • Coaching and mentoring
  • Negotiation
  • Staff Management
  • Operations management
  • Partnership development
  • Human Resource Management
  • Search Engine Optimization
  • Business administration
  • Business Development
  • Strategic planning
  • Marketing
  • Verbal and written communication
  • Project Management
  • Business planning
  • Contract Management
Work History
04/2021 to Current Owner Fedex | Ontario, CA,
  • Managed day-to-day business operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
04/2008 to 06/2019 Sub Contractor Petco | Philadelphia, PA,

Complete all job sites professional and train new workers.

  • Supervised labor, materials and equipment for large commercial projects with budgets in excess of $[Amount].
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Performed [Timeframe] inspections of job sites to verify staff and subcontractor observance of important safety protocols.
10/2013 to 10/2014 Sales Expert Corporation Service Co | Harrisburg, PA,
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Created and implemented sales strategies to successfully meet company targets.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Motivated and trained [Number] team members to meet and exceed sales goals through positive reinforcement.
  • Drove team revenue totals by bringing in top sales numbers.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
07/2011 to 06/2012 Customer Service Associate Burlington Coat Factory | City, STATE,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Executes excellent sales floor merchandising and selling.
  • Informed customers about special promotions and provided detailed information for various products.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Resolved concerns with products or services to help with retention and drive sales.
Expected in to to No Degree | Marketing And Management Lake Michigan College, Benton Harbor, MI GPA:
Expected in 06/2011 to to High School Diploma | Benton Harbor High School, Benton Harbor, MI GPA:

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Resume Overview

School Attended

  • Lake Michigan College
  • Benton Harbor High School

Job Titles Held:

  • Owner
  • Sub Contractor
  • Sales Expert
  • Customer Service Associate


  • No Degree
  • High School Diploma

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