, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated professional with 2 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.
Skills
Marketing tactics
Hiring and staffing
Team oversight
Microsoft Office
Team management
Leadership
Communication
Organization
Work ethic
Organizational skills
Data management
Flexible
Supervision
PPE use
Relationship building
Basic math
First Aid/CPR
MS Office
Analytical
Experience
03/2020 to CurrentOwnerSwope Health | Independence, MO,
Enhanced operational performance by developing effective business strategies, systems and procedures.
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Assessed, optimized and elevated operations to target current and expected demands.
Developed business and marketing plans and prepared monthly financial reports.
01/2019 to 11/2020Residential CounselorBay State Community Services | Weymouth, MA,
Helped residents living with ptsd and addiction conditions with personal needs.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Developed and deepened relationships with residents and fellow staff.
Led campus tours, new resident orientation and ongoing educational sessions.
Interfaced with residents to address and resolve complaints or grievances.
Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and possession of contraband
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
08/2016 to 03/2020Behavioral TherapistIntegrity Learning Center | Plainfield, IN,
Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
Developed comprehensive treatment plans for patients diagnosed with various conditions.
Coordinated with counselors and health care officials to interest students in mental health field, resulting in valuable student participation.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Interacted with clinical staff and external resources such as school or community personnel.
Provided wide variety of individual, group and familial counseling intervention strategies using verbal positive reinforcement and therapeutic counseling methodologies to assist patients.
Responded to crisis situations when severe mental health and behavioral issues arose.
01/2017 to 11/2019Residential CounselorBay State Community Services | Hanover, MA,
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Led meetings every morning and afternoon to receive resident concerns and educate on changes to policies and procedures.
Led campus tours, new resident orientation and ongoing educational sessions.
Interfaced with residents to address and resolve complaints or grievances.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and possession of contraband
Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Handled all delegated tasks, including onsite and offsite group activities.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Defined strategies and created a plan to achieve ambitious operational objectives.
Education and Training
Expected in 06/2010High School Diploma | Carver Vocational Technical High School , Baltimore, Maryland , GPA:
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