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OWNER Resume Example

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OWNER
Summary

Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Skills
  • Marketing tactics
  • Labor relations
  • Contract negotiation expertise
  • Merchandising
  • Staff training and development
  • Cost reduction
  • Cash flow optimization
  • Recruiting and hiring
  • Strategic project planning
  • Territory and account oversight
  • Product branding
  • Strategic planning
  • Life cycle project management
  • Team oversight
  • Customer relations
  • Quality management systems
  • Sales leadership
  • Employee development
  • Fair housing mandates
  • Knowledge of leasing and market conditions
  • Skilled multi-tasker
  • Microsoft Office
  • Multi-family property management
  • Valid Georgia driver's license
  • Sales and marketing
  • Conflict resolution
  • Fluent in Spanish
  • Organization
  • Flexible
  • Customer service
  • Decision-making
  • Problem resolution
Experience
Company Name | City, StateOWNER02/2020 - Current
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales 60%.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Led startup and opening of four business and provided business development, creation of operational procedures and workflow planning.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Identified client business and operational needs and introduced services to provide solutions.
Company Name | City, StateCommunity Manager08/2019 - 07/2020
  • Managed 15 communities in 3 different counties (Gwinnett, Hall, and Jackson).
  • Monthly properties inspections, financials, provide BIDS for projects, customer service, prepare annual and board meetings, events, and assists Board of Directors as needed.
  • Knowledge of each community Bylaws and Covenants documents.
  • Knowledge of Tenant and Landlord law..
  • Updated resident accounts with latest personal information and recent payments.
  • Supervised 2 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
  • Saved money by operating community within budget.
Company Name | City, StateCO-OWNER/CEO06/2017 - 03/2019
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales 50%.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for childcare services.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Supervised performance of 20 workers with goals of improving productivity, efficiency and cost savings.
Company Name | City, StateLEASING MANAGER, 01/2016 - 06/2017
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Created and managed effective marketing strategies.
  • Ran background checks on potential tenants to evaluate criminal records and credit statuses.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
  • Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Fully abstracted all leases and entered all pertinent information into yardi management system.
  • Prepared and submitted monthly tenant visit logs.
Education and Training
Real Estate FMLS | CityREAL ESTATE LICENSE in Real Estate Expected in 05/2021
University Of Alabama At Birmingham | City, StateBBA in BUSINESS ADMINISTRATIONExpected in 05/2024
Peachtree Ridge High School | City, StateHigh School Diploma05/2011

PEACHTREE RIDGE, GPA: 3.75, Best Dancer Award

Certifications
  • Community Apartment Manager Certified (CAM 2019)
  • Community Association Manager Certified (CAM 2019)
  • CCLC-LOM Certified
  • CPR & FIRST AID/ BASIC LIFE SUPPORT CERTIFIED
  • TRANSPORTATION SAFETY CERTIFIED
Languages
Bilingual Fluently both English and Spanish
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Resume Overview

School Attended

  • Real Estate FMLS
  • University Of Alabama At Birmingham
  • Peachtree Ridge High School

Job Titles Held:

  • OWNER
  • Community Manager
  • CO-OWNER/CEO
  • LEASING MANAGER,

Degrees

  • REAL ESTATE LICENSE in Real Estate
    BBA in BUSINESS ADMINISTRATION
    High School Diploma

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