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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

• Twenty plus years Manufacturing professional in various industries and countries. Trilingual, English, Spanish, Portuguese.
• Areas of accomplishment include applying lean manufacturing, efficiently managing employees in various departments. Global production/facility management, quality control, purchasing/inventory control, negotiating, and personnel management/training.
• Experience managing, motivating, and maximizing performance in unionized and non-union work force environment.  
• Comfortable trouble shooting both mechanical equipment and or processes breakdowns for smooth operations.
• Process improvements experience and problem-solving ability to address short and long-term manufacturing issues. Always monitoring work flow anticipating issues and looking for potential process breakdowns.

Fluent in English, Portuguese and Spanish; some Chinese (Mandarin)
  • Operations management
  • Verbal and written communication
  • Coaching and mentoring
  • Relationship building
  • Subcontractor management
  • Strong interpersonal skills
  • Fluent in Spanish 
  • Fluent in Portuguese
  • First Aid and CPR Certified
  • Project scheduling
Work History
09/2017 to Current Owner Finger Lakes Premier Properties | Keuka Park, NY,
  • process of selling and or closing.
  • Proprietor.
  • Was responsible for all aspects of Startup, concept to opening.
  • Location research, vendor selection, negotiations, training, and licensing.
04/2010 to 08/2017 Supply Chain Supervisor Baylor Scott & White Health | Rowlett, TX,
  • Was responsible for order fulfillment for Northern NJ stores, and bid process for daily and six-month scheduling.
  • Manage 30 to 40 union forklift employees in an extremely fast-paced environment.
  • Hiring supervisor for the last 3 years.
  • Conducting all interviews and testing of candidates.
  • Safety manager responsible for all employee training, certifications, and accident investigations to find route cause, recommend and implement corrective action.
  • Auditing of inbound load, maintain proper storage of good according to AIB Standards.
  • Constantly monitored productivity and accuracy of loaders for out bound shipments 99.5% company standard was always exceed.
  • Positively effecting profitability through less rework and loss of inventory.
  • Performed employee reviews, mentoring, coaching and disciplining of employees.
  • Always looking to improve efficient and their performance while maintaining a positive work environment.
  • We lowered our cost per unit 2% compared to other locations in Northeast Region last three years.
  • I would review all equipment forklift, walkie riders, handheld computers for order fulfillment, scanners, printers.
  • Trouble shoot and fix problem to keep workflow productive or handle repair or replacements as needed.
  • Along with evaluating new equipment purchases to best fit our operations.
  • I develop manual process for employees to continue working so deadline where met and employees stay productive during loss of critical systems like servers issues or voice pick system.
06/2008 to 04/2009 Director of Supply Chain Producepay | Los Angeles, CA,
  • 1 Was responsible for employees in the purchasing, estimating, shipping, finishing and warehouse departments.
  • 2 Acted as FSC complaints officer for multisite certification, responsible for all central office documentation, SOP for three manufacturing locations, and chain of custody auditing process.
  • 3 Implemented new best practice procedures and reorganized the purchasing and estimating group reducing cost by 10% by eliminating two positions.
  • 4 Successfully negotiated new contracts with suppliers to significantly reduce cost for the first year by half million dollars.
  • 5 Reorganize floor plan in warehouse and shipping to reduce by 20000 square feet which was need for new equipment for offset printing department.
11/1997 to 06/2000 Production Manager Agropur Inc. | Appleton, WI,

Global Production Manager (2002 - 2008)
1. Started a new production facility in Honduras, from concept to full implementation.  
2. Completed the expansion of the Honduras location and managed the facility as acting general manager for two years.
3. Responsible for starting and training every department. shipping receiving, quality control, inventory, cutting departments, converting, production, printing, packaging, and all supporting departments HR, Finance, supervision, security.
Production Manager and Special Projects (1999 - 2002)
1. Managed Third shift in USA plant while overseeing China facility and five suppliers in Asia (2002 - 2006)
2. Responsible for setting up, production departments (which includes slitting, RF welding, laminating, and sewing), embroidery, printing, gilding, packaging, shipping receiving, and inventory.
3. Managed the transition of China factory to new ownership that required a downsizing and relocation while in full production.
Production Manager, Third Shift (1997 -1999)
1. Managed six departments and 300 employees and 3 supervisors.
2. Departments included Warehouse, production, Laser, hot stamping, foil transfer, finishing and shipping.

01/1982 to 01/1997 Production Manager Agropur Inc. | Scotia, NY,
  • Managed the operation of five departments, including personnel and supervisors.
  • Safety officer for facility responsible for training, internal inspections and OHSA inspections.
  • Three-year accident free location, and lowest lost time from work facility within Taylor corp.
  • group 20 printing plants.
  • Played a key role in turning company around from bankruptcy to a profitable operation and more than doubling production.
  • As department head of engraving, offset printing, cutting and slitting, envelope converting, warehouse and shipping (1982 - 1996) stablished new production schedules, and standards which reduced turnaround time by 50% and reducing waste 10%.
  • I designed a new piece of equipment (split ink fountain) for engraving press with help of mechanic to engrave two colors at the same time cutting production by half.
  • Information was then passed to design team to incorporate for future customers design increasing profits and under cutting competitors.
Auditing, Chinese, closing, coaching, concept, contracts, documentation, employee training, Fluent in English, estimating, fast, Finance, floor plan, forklift, general manager, Hiring, HR, ink, inventory, Laser, Mandarin, mechanic, mentoring, office, negotiations, packaging, personnel, pick, Portuguese, press, printers, purchasing, quality control, receiving, research, Safety, selling, scanners, scheduling, servers, shipping, SOP, Spanish, supervisor, supervision, reducing waste, welding, workflow
Expected in 1982 High School Diploma | East Side High School, Newark, NJ GPA:

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School Attended
  • East Side High School
Job Titles Held:
  • Owner
  • Supply Chain Supervisor
  • Director of Supply Chain
  • Production Manager
  • Production Manager
  • High School Diploma

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