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Owner Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Skills
  • Marketing tactics
  • Labor relations
  • KPI management
  • Strategic planning
  • Recruiting and hiring
  • Employee development
  • Team oversight
  • Staff training and development
Education and Training
Stark State College Canton, OH Expected in 05/2011 Associate of Science : Legal Assisting - GPA :
Stark State College Canton, OH Expected in 05/2008 Associate of Arts : Office Administration/Mangagement - GPA :
Experience
Great Expressions Dental Centers - Owner
Clinton, MI, 05/2021 - Current
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Reduced average cleaning time per room by implementing fewest steps system.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Responded to emergency cleaning requests to meet client expectations.
  • Took rugs and mats from interior floors to beat dust outside of building.
Usa Vein Clinics - Patient Scheduling Coordinator
Yonkers, NY, 10/2019 - 06/2021
  • Gathered personal and insurance information from each patient.
  • Pulled patient charts for upcoming appointments.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
  • Updated patient financial information to promote accurate record keeping.
  • Answered 20 average daily phone calls to schedule appointments and address patient inquiries.
  • Called patients to schedule CPAP and Bi PAPS appointments, consistently double-checking information and availability.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Proactive Physical Therapy - Team Leader Supervisor
City, STATE, 06/2018 - 05/2021
  • Collaborated with human resources and leadership team regarding employee disciplinary action.
  • Tracked staff attendance compared to scheduled shift hours.
  • Identified root causes and feedback outcomes by communicating with team for service monitoring.
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale.
  • Represented company professionally when engaging with public and government agencies.
  • Supervised administrative staff of 10 Providers, delivering consistent coaching and mentoring to improve job efficiency.
  • Conducted employee performance evaluations to offer feedback.
  • Addressed operational issues and determined changes to drive improvements.
  • Communicated with customers to assist and promote outstanding experiences.
  • Enforced procedures and policies for safety and quality services.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Referred clients to external resources for additional support.
Cleveland Clinic - Patient Service Representative
City, State, 03/2018 - 10/2019
  • Documented and managed patient information in computer system.
  • Answered patient questions and fielded complaints to resolve issues.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Referred patients to appropriate professionals and services.
  • Ran credit card batches and balanced deposits on daily basis.
  • Scheduled patient appointment and procedures.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Checked daily doctor schedules and verified insurance.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.

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93Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Stark State College
  • Stark State College
Job Titles Held:
  • Owner
  • Patient Scheduling Coordinator
  • Team Leader Supervisor
  • Patient Service Representative
Degrees
  • Associate of Science
  • Associate of Arts