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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort. Dedicated to helping organizations grow customer bases via superlative care. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Helpful Nursing Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress . Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skills
  • Patient and Environmental Safety
  • Measure and record respirations
  • I&O Entry
  • Interpersonal Skills
  • Scheduling
  • Medical terminology
  • CPR
  • Customer Service
  • Data Entry
  • First Aid
  • Inventory Management
  • Medical terminology
  • Safety
  • Infection control procedures
  • Quick problem solver
  • Patient relations
  • Helping with medication
  • Drawing blood
  • Sharps disposal
  • Sanitation and sterilization
Experience
05/2015 to 12/2020 Owner Great Expressions Dental Centers | Mesquite, TX,
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Color, Lift, Lighten Hair Update and maintain customer information records, such as beauty services provided.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Operate cash registers to receive payments from patrons.
  • Demonstrate and sell hair care products and cosmetics.
  • Comb, brush, and spray hair or wigs to set style.
  • Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
  • Train or supervise other hairstylists, hairdressers and assistants.
  • Develop new styles and techniques.
  • Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
08/2020 to 11/2020 Medical Assistant Beth Israel Lahey Health | Reading, MA,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assessed, documented and monitored vital signs for more than twenty patients per day.
07/2019 to 01/2020 Certified Nursing Assistant North Ridge Health And Rehab | New Hope, MN,
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
08/2002 to 05/2015 Assistant Manager The Buckle | Myrtle Beach, SC,
  • Schedule client appointments.
  • Update and maintain customer information records, such as beauty services provided.
  • Operate cash registers to receive payments from patrons.
  • Develop new styles and techniques.
  • Train or supervise other hairstylists, hairdressers and assistants.
Education and Training
Expected in 1998 High School Diploma | , , GPA:
RIVERSIDE BEAUTY ACADEMY, JACKSONVILLE, FL Cosmetology License
Expected in 2000 FCCJ, JACKSONVILLE, FL | , , GPA:
Expected in 09/2000 | Cosmetology Riverside Beauty Academy, Jacksonville, Fl, GPA:
Expected in 2017 Certified Nursing Assistant #CNA357752 AMERICAN RED CROSS JACKSONVILLE FLORIDA TRAINING CENTER, JACKSONVILLE, FL NURSING ASSISTANT TRAINING | CNA CERTIFIED, JACKSONVILLE, FLORIDA GPA:
Expected in 04/2019 | Phlebotomy A+ Phlebotomy, Jacksonville, Fl, GPA:
Activities and Honors
Certifications
CNA CERTIFIED LICENSE #CNA357752 BLS CERTIFIED CPR/ FIRST AID/AED

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Resume Overview

School Attended
  • Riverside Beauty Academy
  • CNA CERTIFIED
  • A+ Phlebotomy
Job Titles Held:
  • Owner
  • Medical Assistant
  • Certified Nursing Assistant
  • Assistant Manager
Degrees
  • High School Diploma
  • FCCJ, JACKSONVILLE, FL
  • Certified Nursing Assistant #CNA357752 AMERICAN RED CROSS JACKSONVILLE FLORIDA TRAINING CENTER, JACKSONVILLE, FL NURSING ASSISTANT TRAINING