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Owner Resume Example

Resume Score: 80%

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OWNER
Summary

Experienced Hands-on Area Supervisor with over seven years experience. Proven ability to turn around under-performing programs to create highly profitable programs through marketing, training and partner relationships. High-energy Manager successful in building and motivating dynamic teams. Experienced in taking food orders, preparing food orders quickly while providing excellent customer service. Operating cash registers accurately with deep experience with POS systems. Safely handling food while checking for proper temperatures. Hardworking highly motivated manager focused on producing quality food, outstanding customer service, trained team members, and managed P&L.

Highlights
  • Multi-unit Management
  • Restaurant management
  • Inventory control
  • Labor Cost Controls
  • Excellent multi-tasker
  • Food handlers card
  • ServSafe certified
  • Flexible schedule
  • Strong organizational skills


  • Staff training
  • Supervision and training
  • Friendly and enthusiastic
  • Computer-savvy
  • Calm under pressure
  • Scheduling
  • Profit and Loss
  • Customer service-focused
  • Complex problem solving
Experience
Basicmama Cleaning ServiceJanuary 2009 to CurrentOwner
Venus, Texas

Computed, recorded, and proofread data, records and reports.Calculated, prepared, and issued bills, invoices and account statements according to established procedures.Complied with federal, state and company policies, procedures and regulations.Communicated with customers, employees and other individuals to answer questions and explain information.Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.Dusted and mopped all hard surfaces. Worked under strict deadlines and responded to service requests and emergency call-outs.Guaranteed positive customer experiences and resolved all customer complaints. Cleaned restrooms, including scrubbing sinks, toilets, countertops and mirrors. Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions. Hand dusted and wiped clean office furniture, fixtures and window sills.

SubwayFebruary 2003 to January 2009Manager / Area Supervisor
Venus, Tx

Provided fast, friendly, professional service to all customers. Displayed a positive and friendly attitude towards customers and fellow team members. Successfully managed the activities of 70+ team members in multiple locations. Interviewed, hired and trained new quality customer service representatives. Handled cash and deposits using the proper accounting procedures and documentation. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products. Reduced food costs by expertly estimating purchasing needs and buying through approved suppliers. Increased monthly sales by implementing strategies to develop and expand existing customer base. Exceeded targeted sales goals. Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws. Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.

Taco BellAugust 1997 to February 2003Manager
Waxahachie, Texas

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues.Mastered Point of Sale (POS) computer system for order taking. Carefully maintained sanitation, health and safety standards in all work areas. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Quickly unloaded product shipments and stocked freezers. Monthly inventory control and weekly stock ordering. Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Education
Eastern Hill High1988GED: BasicFort Worth, Texas, USA

GED.

Fort Worth Police Academy1992Police: LawFort Worth, Texas, USA
TCJC1990Basic: BasicFort Worth, Texas, USA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Basicmama Cleaning Service
  • Subway
  • Taco Bell

School Attended

  • Eastern Hill High
  • Fort Worth Police Academy
  • TCJC

Job Titles Held:

  • Owner
  • Manager / Area Supervisor
  • Manager

Degrees

  • GED : Basic
    Police : Law
    Basic :

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