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Owner Resume Example

Resume Score: 80%

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OWNER
  • www.kays-taxes.com
  • www.ktntaxessentialsplus.com
Skills
  • Team Oversight
  • Product Branding
  • Client Service
  • Human Resource Management
  • Budgeting
  • Verbal and written communication
  • Contract Management
  • Staff Management
  • Business administration
  • Relationship building
  • Project Management
  • Scheduling
  • Financial Management
  • Operations management
  • Business launch
  • Negotiation
  • Business Development
  • Profit and Loss
  • Business planning
  • Marketing
  • Consulting
  • Coaching and mentoring
Additional Information

Hello,

My name is Kayla Combs, pleased to make your acquaintance. To let you know a little about me I am a professional Tax business owner, who also offers a variety of additional professional services to my clients. These services include credit restoration, tax consulting, financial analysis, and more. In addition one of my proudest accomplishments was the day in which I had the honor, of becoming commissioned by my local probate judge, as a Notary Public for the state of Alabama at large. This is a position I cherish, and hold in the highest regard. In addition to success within my business over the past 4 years, I have 10 plus years of customer service experience, I love people. Following that I just recently launched a software and training company which adheres to the needs of the professionals behind the scenes in the tax and financial preparation industry.

Now, hearing the above your probably wondering why legal studies, why this industry. I feel it's my calling. While true I'm where i need to be at the moment and will remain in this industry as well for many years to come, at least i hope. I feel that gaining my education, and starting my career as a paralegal associate, and then becoming an attorney someday, hopefully, Is what I am meant to do. I've always had a passion for the legal industry. While not always the greatest, I am fully aware that the individuals who become attorney's, legal assistance, paralegals, etc, have a big job on their hands, i believe it's got to truly be something your passionate about.

It is my hope that you will give me this opportunity to gain some experience in the industry. I have learned some things while in school, however i feel hands on training is the best. I look forward to working with your company.

Kind Regards,

Kayla Combs

M

Professional Summary

Astute Business Owner with 5 years of experience in operations management, competitive analysis and financial management. Demonstrated success in Tax Preparation Business Ownership and Entrepreneurship. Talented in capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in the legal industry. Offering 3-year background in increasing profits, reducing costs and transforming customer service standards through Empathy and Respect. Experienced in leading and supervising team of 30 employees.

Work History
Owner, 01/2020 to Current
Kays Tax And Notary Corporation - Bay Minette, Alabama
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across Financial Industry operations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 45%.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and Operations.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Created and monitored Affiliate promotional approaches to increase sales and profit levels 30%.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals.
  • Used knowledge of market trends to create value-added solutions resulting in 5% increase in revenues.
  • Directed successful turnaround, eliminating over $25,000 in debt within [Timeframe]15 days.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Exceeded sales goals by 4% through effective employee management.
  • Input income and expense details into Accounting Software to track business finances and address variances.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Aligned branding initiatives and sales strategies with client goals.
Founder, 12/2019 to Current
KTN Tax Essentials Plus LLC - Bay Minette, Alabama
  • Introduced new matrix organizational plan with clear roles and responsibilities to enhance processes while ensuring quality and regulatory compliance.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across financial industry operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Investigated and addressed business development challenges to proactively mitigate problems.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
  • Drove implementation of new market expansion to propel business forward and adapt to market changes.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
Notary Public for the State of Alabama at Large, 05/2017 to Current
Public In State Of Alabama - Bay Minette, Alabama
  • Produced detailed reports using Excel.
  • Managed digital databases and physical file systems.
  • Administered oath to document signers to obtain affirmation of truth.
  • Supported timely and accurate administrative task completion.
  • Checked documents and identifying credentials for all parties.
  • Generated reports, uploaded documents into digital storage and prepared client case affidavits.
  • Updated journal with names and dates for permanent record.
  • Met with clients in Confidential environment to witness signings.
  • Looked for signs of fraud or coercion and refused notarization.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with CEO.
Education
Associate of Science: : Paralegal Studies, Expected in 05/2021Bryant And Stratton College - Getzville, NY

I am currently taking the semester off but do plan to return to school in the fall.

GED: : 05/2009Baldwin County High School - Bay Minette, AL
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Employee wrongdoing which led to Termination.
  • Collaborated with team of 2 in the development of KTN Tax Essentials Plus LLC.
  • Supervised team of 30 staff members.

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Kays Tax And Notary Corporation
  • KTN Tax Essentials Plus LLC
  • Public In State Of Alabama

School Attended

  • Bryant And Stratton College
  • Baldwin County High School

Job Titles Held:

  • Owner
  • Founder
  • Notary Public for the State of Alabama at Large

Degrees

  • Associate of Science : : Paralegal Studies , Expected in 05/2021
    GED : : 05/2009

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