LiveCareer-Resume

owner resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

My Name is Jessica Colón and I’m a Energetic Creative Business Owner . I’m a early business owner at the age of 20. I opened Bold Beauty in 2019 . Opening and owning a business is never easy. I’m educated and know the values of owning a business and the importance of having it run correctly. I am hardworking and reliable . Adding another job and running my business is to grow and learn about other opportunities and to further my education.

Skills
  • Customer Service
  • Communication
  • Active listening
  • Organization
  • Cleaning
  • Problem solving
  • Teamwork
Experience
Owner, 10/2019 - Current
Paper Transport, Inc. Brooklyn Park, MN,

I am the owner of Bold Beauty. I am a full licensed Specialist and a certified lash artist . Being that I am the owner I am in charge of everything that goes on with my business. Down to being on time , restocking , proper cleaning , orders and more . There’s a lot to owning a business and I know the value and the hard work into making one.

Cashier, 06/2017 - 05/2018
Eastern Connecticut Health Network Watertown, CT,
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and monitored price changes.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Increased sales by suggesting specific purchases to customers and
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Smoothly processed incoming orders, handling over transactions per day with exceptional accuracy.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Resolved issues regarding customer complaints and escalated worsening concerns to for remediation.
Busser/Hostess, 12/2015 - 05/2017
Labamba Mexican Restaurant City, STATE,

•Restocked condiments and drink station supplies to maintain customer satisfaction.

  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Consistently went above and beyond expectations by helping with task and to support teammates and provide customer service.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Cleaned table tops, surfaces and floors of assigned areas while assisting team members with daily tasks.
  • Trained new employees to perform duties by showing how to.
  • Improved qualities of service by working closely with staff and meeting customer expectations.
  • Collaborated with restaurant staff, including management and on meeting needs and satisfying customer requests.
  • Reduced spending on inventory orders by using minimal supplies.
  • Successfully balanced and seamlessly without sacrificing work quality.
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Offered product samples, answered questions and suggested products.
  • Backed up cashier staff to process customer orders and payments.
  • Executed cash transactions quickly and accurately.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted guests with friendliness and professionalism.
  • Stocked displays with new and transferred merchandise.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
Education and Training
High School Diploma: , Expected in 05/2018
-
East Lee County High School - Lehigh Acres, FL
GPA:
Status -
Full Specialist : , Expected in 09/2019
-
Florida Academy - Fort Myers, FL
GPA:
Status -

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Resume Overview

School Attended

  • East Lee County High School
  • Florida Academy

Job Titles Held:

  • Owner
  • Cashier
  • Busser/Hostess

Degrees

  • High School Diploma
  • Full Specialist

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