Owner resume example

• Processed returned items in accordance with store policy.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Helped customers find specific products, answering questions and offering advice.
• Read weekly sales inserts and monitored price changes.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Increased sales by suggesting specific purchases to customers and
• Worked closely with front-end staff to assist customers.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Trained new team members in cash register operation, stock procedures and customer service.
• Smoothly processed incoming orders, handling over transactions per day with exceptional accuracy.
• Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
• Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
• Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Properly verified customer identification for alcohol or tobacco purchases.
• Welcomed customers, offering assistance to help find necessary store items.
• Learned roles of other departments to provide coverage and keep store operational.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Assisted customers with account updates, new service additions and promotional offers.
• Trained new employees in cashiering procedures, offering assistance in resolving issues.
• Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
• Processed customer payments quickly and returned exact change and receipts.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Compiled and updated client data to track payments trends and support accurate accounting.
• Resolved issues regarding customer complaints and escalated worsening concerns to for remediation.

•Restocked condiments and drink station supplies to maintain customer satisfaction.

• Removed trash, spills and trays to keep areas clean and professionally organized.
• Monitored customer movements and quickly cleared empty tables for future customers.
• Verified adequate levels of supplies such as linens and trays and restocked low items.
• Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
• Increased productivity by working quickly, helping other bussers and looking for ways to improve.
• Cleared tables efficiently to maintain high turnover rate and minimize wait times.
• Consistently went above and beyond expectations by helping with task and to support teammates and provide customer service.
• Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
• Cleaned table tops, surfaces and floors of assigned areas while assisting team members with daily tasks.
• Trained new employees to perform duties by showing how to.
• Improved qualities of service by working closely with staff and meeting customer expectations.
• Collaborated with restaurant staff, including management and on meeting needs and satisfying customer requests.
• Reduced spending on inventory orders by using minimal supplies.
• Successfully balanced and seamlessly without sacrificing work quality.
• Resolved various customer issues quickly to increase customer satisfaction.
• Led team in carrying out day-to-day tasks with customer service program in mind.
• Offered product samples, answered questions and suggested products.
• Backed up cashier staff to process customer orders and payments.
• Executed cash transactions quickly and accurately.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Greeted guests with friendliness and professionalism.
• Stocked displays with new and transferred merchandise.
• Managed inventory of dining room products, including condiments, linens and flatware.
• Applied proactive and resourceful nature to create pleasant guest experiences.
• Supported serving staff in delivering accurate and well-presented food orders.
• Proactively assessed customer needs and provided beverage refills, condiments and other services.
• Suggested additional items and offered samples of weekly promotional items to increase store sales.