Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
Owner, 01/2010 to Present Paper Transport, Inc. – Forest Park, GA,
Take inbound calls, provide insurance quotes, and offer options on coverage.
Make outbound calls to prospect for new clients, offer insurance quotes in order to generate new business.
Provide pinpoint review of existing insurance plans and providing solutions to existing gaps in coverage.
Sponsored numerous local events in show of support and provide greater market penetration/lead generation.
In ongoing contact with local small business owners to develop sales opportunities, introduced agency to local business owners, and help them protect business the Farmers way.
Recruit and train licensed staff for sales, CSR, and marketing positions.
Set daily, weekly, monthly, annual goals for sales team, and provide ongoing coaching, mentoring and sales training to maintain high level of proficiency.
Provide customer service to existing policy owners, cross sell on new opportunities to increase book of business, and request referrals.
Earned recognition for success such as Baby Blue Vase, Big Blue Vase, and toppers club.
Increased annual sales volume and overall agency growth consistently.
Social media advertising and marketing via Linkedin, Facebook, Twitter, Instagram, and more.
Founding member of Burbank BNI group.
Inside Sales Rep, 04/2004 to 12/2009 Builders Firstsource, Inc. – Cumming, GA,
Took inbound calls from prospects looking to relocate coast to coast, took inventory lists and quoted moving services.
Continuously exceeded annual sales goals, increased revenue by 20% consistently year over year, and provided customer service before, during, and after move has taken place.
Generated referrals and positive reviews of the company on Yelp.com Used social media to further company interests.
Improved sales scripts and assisted other agents in the office improve sales success.
Sales Rep, 01/2000 to 03/2004 United Rentals – Macon, GA,
Prospect for new clients for services offered by company through inbound and outbound calls.
Provided customer service.
Consistently increased sales volume over time.
Education
BA: Psychology English Literature, Expected in 1991 University of Miami - Coral Gables, FL GPA: Psychology English Literature
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