Owner resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Entrepreneurial [Type] leader with solid history of [Industry] success over remarkable [Number]-year career. Build operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

  • Employee development
  • Hiring and staffing
  • Staff training and development
  • Quality management systems
  • Customer relations
  • Marketing tactics
Owner, 07/2018 - Current
Kroger South Bend, IN,
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or Service].
  • Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Analyzed [Industry] client business needs and assisted in determining appropriate resources and strategies.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Directed hiring and training of new department managers to drive organizational improvements.
General Manager, 12/2017 - 07/2018
Oberweis Dairy Schaumburg, IL,
  • Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Hired, coached and mentored team of [Number] sales representatives.
  • Trained, managed and motivated employees to promote professional skill development.
  • Tracked [Timeframe] sales to generate reports for business development planning.
  • Trained over [Number] employees on business principles, best practices, protocol and system usage.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Forecasted sales, allocated resources and managed labor to improve productivity metrics by [Number]%.
  • Designed sales and service strategies to improve revenue and retention.
Assistant Manager, 06/2017 - 12/2017
Planet Fitness London, KY,
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Supported sales management initiatives to optimize business development.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Kitchen Shift Leader, 01/2017 - 06/2017
Coen Markets, Inc. Venetia, PA,
  • Performed opening and closing duties, reconciling registers after each cashier's shift.
  • Managed break schedules, encouraging employees to arrive on time and take appropriate breaks to optimize floor coverage.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Estimated supply requirements based on historical needs and projected business levels.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Identified, investigated and corrected inventory waste and theft to keep business operating at optimal levels.
Education and Training
Associate of Arts: Restaurant And Culinary Management, Expected in 06/2018
Lecole Culinaire - Saint Louis, MO
High School Diploma: , Expected in 05/2017
Gateway STEM Highschool - Saint Louis , MO

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Resume Overview

School Attended

  • Lecole Culinaire
  • Gateway STEM Highschool

Job Titles Held:

  • Owner
  • General Manager
  • Assistant Manager
  • Kitchen Shift Leader


  • Associate of Arts
  • High School Diploma

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