Owner Resume Example Cluster Busters

OWNER

Skills

Employee development
Hiring and staffing
Staff training and development

Quality management systems
Customer relations
Marketing tactics

Education and Training

06/2018

Associate of Arts - Restaurant And Culinary Management

Lecole CulinaireSaint Louis, MO

05/2017

High School Diploma

Gateway STEM HighschoolSaint Louis , MO

Summary

Entrepreneurial [Type] leader with solid history of [Industry] success over remarkable [Number]-year career. Build operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Experience

OwnerCluster Busters | Saint Louis, MO07/2018 - Current

Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
Assessed, optimized and elevated operations to target current and expected demands.
Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or Service].
Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Analyzed [Industry] client business needs and assisted in determining appropriate resources and strategies.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Directed hiring and training of new department managers to drive organizational improvements.

General ManagerPopeyes Louisiana Kitchen | Saint Louis, MO12/2017 - 07/2018

Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Coached and developed [Number] internal candidates for promotion to general management.
Hired, coached and mentored team of [Number] sales representatives.
Trained, managed and motivated employees to promote professional skill development.
Tracked [Timeframe] sales to generate reports for business development planning.
Trained over [Number] employees on business principles, best practices, protocol and system usage.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Forecasted sales, allocated resources and managed labor to improve productivity metrics by [Number]%.
Designed sales and service strategies to improve revenue and retention.

Assistant ManagerPopeyes Louisiana Kitchen | Saint Louis, MO06/2017 - 12/2017

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Organized schedules, workflows and shift coverage to meet expected business demands.
Supported sales management initiatives to optimize business development.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.

Kitchen Shift LeaderPopeyes Louisiana Kitchen | Saint Louis, MO01/2017 - 06/2017

Performed opening and closing duties, reconciling registers after each cashier's shift.
Managed break schedules, encouraging employees to arrive on time and take appropriate breaks to optimize floor coverage.
Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Estimated supply requirements based on historical needs and projected business levels.
Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Identified, investigated and corrected inventory waste and theft to keep business operating at optimal levels.

Resume Overview

Companies Worked For:

Cluster Busters
Popeyes Louisiana Kitchen

School Attended

Lecole Culinaire
Gateway STEM Highschool

Job Titles Held:

Owner
General Manager
Assistant Manager
Kitchen Shift Leader

Degrees

Associate of Arts - Restaurant And Culinary Management
High School Diploma

Owner Resume Example

Resume Score: 80%

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