Owner Resume Example
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OWNER
Skills
- Employee development
- Hiring and staffing
- Staff training and development
- Quality management systems
- Customer relations
- Marketing tactics
Education and Training
06/2018
Associate of Arts - Restaurant And Culinary Management
Lecole CulinaireCity, State
05/2017
High School Diploma
Gateway STEM HighschoolCity, State
Summary
Entrepreneurial [Type] leader with solid history of [Industry] success over remarkable [Number]-year career. Build operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Experience
OwnerKroger | South Bend , IN07/2018 - Current
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
- Assessed, optimized and elevated operations to target current and expected demands.
- Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
- Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or Service].
- Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Analyzed [Industry] client business needs and assisted in determining appropriate resources and strategies.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Directed hiring and training of new department managers to drive organizational improvements.
General ManagerOberweis Dairy | Schaumburg , IL12/2017 - 07/2018
- Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Coached and developed [Number] internal candidates for promotion to general management.
- Hired, coached and mentored team of [Number] sales representatives.
- Trained, managed and motivated employees to promote professional skill development.
- Tracked [Timeframe] sales to generate reports for business development planning.
- Trained over [Number] employees on business principles, best practices, protocol and system usage.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Forecasted sales, allocated resources and managed labor to improve productivity metrics by [Number]%.
- Designed sales and service strategies to improve revenue and retention.
Assistant ManagerPlanet Fitness | London , KY06/2017 - 12/2017
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Supported sales management initiatives to optimize business development.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Kitchen Shift LeaderCoen Markets, Inc. | Venetia , PA01/2017 - 06/2017
- Performed opening and closing duties, reconciling registers after each cashier's shift.
- Managed break schedules, encouraging employees to arrive on time and take appropriate breaks to optimize floor coverage.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Estimated supply requirements based on historical needs and projected business levels.
- Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Identified, investigated and corrected inventory waste and theft to keep business operating at optimal levels.
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Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Lecole Culinaire
- Gateway STEM Highschool
Job Titles Held:
- Owner
- General Manager
- Assistant Manager
- Kitchen Shift Leader
Degrees
- Associate of Arts - Restaurant And Culinary Management
High School Diploma
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