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Owner Resume Example

Resume Score: 80%

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OWNER
Professional Summary

Business-driven individual with more than [Number] years working as General Manager for [Type] organization. Determined and experienced in developing client rapport, [Area of expertise] and [Area of expertise] . Self-motivated professional successful in seizing viable opportunities for expansion and innovation in [Type] industry. Offering [Number] -year background in increasing profits, reducing costs and transforming customer service standards through [Action] and [Action] . Experienced in leading and supervising team of [Number] employees.

Work History
Bill's Clubs And Subs - OwnerPueblo, CO02/2003 - 04/2020
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number] %.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization's
  • Managed [Number] employees by supervising daily tasks.
  • Directed business operations for [Number] -employee company doing $ [Amount] in yearly revenue.
  • Input income and expense details into [Software] to track business finances and address variances.
  • Aligned branding initiatives and sales strategies with client goals.
  • Directed successful turnaround, eliminating over $ [Number] in debt within [Timeframe] .
  • Maximized efficiency by coaching and mentoring [Number] personnel on [Type] principles, industry practices, company procedures and [Software] system.
  • Discovered areas of improvement by generating [Timeframe] operational and sales reports.
  • Applied human resources expertise to optimize hiring, training and performance.
Safeway - SafewayColorado Springs, CO12/2011 - 02/2017
  • Supervised 2 employees in floral department.On
  • Supervised [Number] employees in floral department.
  • Monitored special orders and ensured timely deliveries.
  • Inventoried plants and flower care supplies and ordered more.
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Researched latest design trends, colors and vendor products for use in new pieces.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Developed team communications and information for [Type] meetings.
Red Lobster Hospitality LLC - Certified Server TrainerPueblo, CO02/1992 - 03/2006
  • Evaluated skills assessment and observations to review effectiveness of training material.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
  • Initiated guidelines for standard operation of serving [Type] .
  • Modeled role-play scenarios to provide visual demonstration of serving [Type] to patrons.
  • Discussed trends and risks related to responsible sale and service of [Type] .
  • Conducted small group or individual instruction to meet learning styles of participants.
  • Observed participants and provided corrective measures for skill improvement.
  • Presented training material with varied instructional methods to maintain attention of participants.
  • Demonstrated skill detecting altered or false identifications prior to serving patrons.
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Oversaw day to day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Educated [Number] [Type] employees on menu updates and procedural changes.
  • Cut spending by [Number] % through effective inventory management and supply sourcing.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Skills
  • Business analysis
  • Business administration
  • Financial Management
  • Relationship building
  • Operations management
  • Marketing
  • Staff Management
  • Coaching and mentoring
  • Business planning
Education
05/1988Harrison High SchoolColorado Springs, COGED
01/1988Colorado Beauty College Pueblo, COCertificate : Cosmetology
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bill's Clubs And Subs
  • Safeway
  • Red Lobster Hospitality LLC

School Attended

  • Harrison High School
  • Colorado Beauty College

Job Titles Held:

  • Owner
  • Safeway
  • Certified Server Trainer

Degrees

  • GED
    Certificate : Cosmetology

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