Owner Resume Example Bill's Clubs And Subs

OWNER

Professional Summary

Business-driven individual with more than [Number] years working as General Manager for [Type] organization. Determined and experienced in developing client rapport, [Area of expertise] and [Area of expertise] . Self-motivated professional successful in seizing viable opportunities for expansion and innovation in [Type] industry. Offering [Number] -year background in increasing profits, reducing costs and transforming customer service standards through [Action] and [Action] . Experienced in leading and supervising team of [Number] employees.

Work History

Bill's Clubs And Subs - OwnerPueblo, CO02/2003 - 04/2020

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number] %.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization's
Managed [Number] employees by supervising daily tasks.
Directed business operations for [Number] -employee company doing $ [Amount] in yearly revenue.
Input income and expense details into [Software] to track business finances and address variances.
Aligned branding initiatives and sales strategies with client goals.
Directed successful turnaround, eliminating over $ [Number] in debt within [Timeframe] .
Maximized efficiency by coaching and mentoring [Number] personnel on [Type] principles, industry practices, company procedures and [Software] system.
Discovered areas of improvement by generating [Timeframe] operational and sales reports.
Applied human resources expertise to optimize hiring, training and performance.

Safeway - SafewayColorado Springs, CO12/2011 - 02/2017

Supervised 2 employees in floral department.On
Supervised [Number] employees in floral department.
Monitored special orders and ensured timely deliveries.
Inventoried plants and flower care supplies and ordered more.
Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Researched latest design trends, colors and vendor products for use in new pieces.
Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
Worked with [Type] customers to understand needs and provide [Type] service.
Developed team communications and information for [Type] meetings.

Red Lobster Hospitality LLC - Certified Server TrainerPueblo, CO02/1992 - 03/2006

Evaluated skills assessment and observations to review effectiveness of training material.
Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
Initiated guidelines for standard operation of serving [Type] .
Modeled role-play scenarios to provide visual demonstration of serving [Type] to patrons.
Discussed trends and risks related to responsible sale and service of [Type] .
Conducted small group or individual instruction to meet learning styles of participants.
Observed participants and provided corrective measures for skill improvement.
Presented training material with varied instructional methods to maintain attention of participants.
Demonstrated skill detecting altered or false identifications prior to serving patrons.
Oversaw grill, stove and oven and cleaned all equipment after every shift.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Oversaw day to day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Educated [Number] [Type] employees on menu updates and procedural changes.
Cut spending by [Number] % through effective inventory management and supply sourcing.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.

Skills

Business analysis
Business administration
Financial Management
Relationship building
Operations management

Marketing
Staff Management
Coaching and mentoring
Business planning

Education

05/1988Harrison High SchoolColorado Springs, COGED

01/1988Colorado Beauty College Pueblo, COCertificate : Cosmetology

Resume Overview

Companies Worked For:

Bill's Clubs And Subs
Safeway
Red Lobster Hospitality LLC

School Attended

Harrison High School
Colorado Beauty College

Job Titles Held:

Owner
Safeway
Certified Server Trainer

Degrees

GED
Certificate : Cosmetology

Owner Resume Example

Resume Score: 80%

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