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Owner Resume Example

Resume Score: 80%

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OWNER
Summary

Highly efficient management professional offering 30 years of quality performance in fast-paced, challenging administrative and hospitality environments. Resourceful leader and team player focused on developing efficient processes utilizing knowledge of HR Administration and Hospitality Management. Dedicated in recruiting, training and maintaining a professional environment for administrators and employees. Adaptable and strategic in organizing top-performing teams together with community by combining strong communication skills and proficient technology.

Skills
  • Operations Training and Management
  • Staff Development and Team Building
  • Strong Verbal, Written and Communication Skills
  • Outgoing, Courteous and Positive Personality
  • Organized, Detailed and Multi-task planner
  • Strategy and goal oriented
  • Budgeting and Marketing
  • Banking and Financial Service Background
  • Group and Individual Instructional Speaker
  • New Business Start Up Developer
  • Community Outreach
  • Contract and Negotiation mediator
  • Event and Meeting Coordinator
  • Proficient in Quickbooks, Google Docs, Microsoft and Excel
Experience
01/2005 to 11/2019
Owner Anything Goes Catering And More / Ardelli - Grand Haven, MI

Job Responsibilities:

  • Purchased and Managed All Food and Product Inventory on a Daily Basis
  • Created and Administered all Company Invoices, Accounts Payable Accounts Receivable on Excel and Quickbooks
  • Responsible for all Human Resource Duties such as Interviewing, Hiring, Training, Schedules, Payroll and Termination of all employees.
  • Direct Contact for all Clients, Vendors and Companies
  • Created, Managed and Executed All Daily Processes for Each Catering Event and Deli Operations.
  • Managed all Marketing and Advertisement for Company such as Websites, Facebook, Mail Chimp and other social media.
  • Created and Monitored all menus, recipes, pricing for all catering events and deli operations.
  • Responsible for creating and managing job opening and closing duties for all Employees.
  • Collaborated with staff to maximize customer satisfaction, streamline new procedures and improve bottom-line profitability.
  • Oversaw all aspects of staff execution for quality of workmanship and team performance to drive on-time completion of daily tasks.
  • Established, enforced and updated policies by keeping "open door" communication with all staff members through performance reviews and Quarterly Company Meetings.
  • Instituted a working environment that was flexible, safe, productive and consistent.
  • Successfully Managed multiple phone calls, emails, texts, catering and deli events, staff personal and clients on a continuous daily basis.
  • Continuously maintained health codes and kept licenses current to promote superior service standards.
  • Successfully Completed over 15,000 events
12/1996 to 01/2005
General Manager 8th Street Grille - Holland, Michigan
  • Managed the Employees Correct Open Daily , Guest Traffic Flow and Employees Closing Daily Restaurant Operations.
  • Administrated the Interviewing, Hiring, Training, Payroll and Termination of Front and Back of the House Employees.
  • Responsible for Conducting Continuous Improvement within the Restaurant such as Monthly Meetings, Marketing Strategies and Performance Reviews with Employees
  • Handled all Quality Control of Guest Services, Food Quality and Employee Daily Performance.
  • Executed the Maintenance and training of software programs and Credit Card Processes.
  • Responsible for Weekly Inventories of Products and Services
  • Coordinated monthly budgets, managed profit and loss and consistently met desired Goals Set by Owners of 8th Street Grille
  • Created all employee weekly Schedules, Daily Reviews along with Assistant Front of the House and Back of the House Managers and Team Leads
  • Successfully Managed to Keep Turnover Low and Moral High in a very fast paced and intense volume environment.
Education and Training
05/1989
Bachelor of Science: Hotel And Restaurant Management ( Business Admin)Central Michigan University - Mount Pleasant, MI
06/1985
High School DiplomaOgemaw Heights High School - West Branch, MI
01/1989
Six Month Internship in Hospitality ManagementWalt Disney World - Orlando, FL
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Anything Goes Catering And More / Ardelli
  • 8th Street Grille

School Attended

  • Central Michigan University
  • Ogemaw Heights High School
  • Walt Disney World

Job Titles Held:

  • Owner
  • General Manager

Degrees

  • Bachelor of Science : Hotel And Restaurant Management ( Business Admin)
    High School Diploma
    Six Month Internship in Hospitality Management

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