LiveCareer-Resume

owner resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Diligent Executive with over 6 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Skills
  • KPI management
  • Marketing tactics
  • Labor relations
  • Profit and loss analysis
  • Contract negotiation expertise
  • Merchandising
  • Customer relations
  • Cost reduction
  • Staff training and development
  • Bidding processes
  • Sales leadership
  • Hiring and staffing
  • Product branding
  • Cash flow optimization
Experience
Owner, 04/2020 - Current
Fort Transfer Flint, MI,
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Supervised day laborers in completing large landscaping projects.
  • Reviewed completed work to monitor and enforce quality standards and requirements.
  • Oversaw maintenance, fueling and cleaning of equipment and vehicles.
  • Directed crew members completing landscaping tasks such as mowing, trimming, edging, weeding and pruning.
  • Inspected completed work to maintain high-standards of finished projects.
Manager, 06/2019 - 04/2020
Pariveda Solutions Chicago, IL,
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Generated reports to assess performance and make adjustments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Cross-trained in every store role to maximize operational knowledge.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
Wheelchair Van Driver, 01/2016 - 10/2019
Allegiance Mobile Health Premont, TX,
  • Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline and oil.
  • Sanitized medical equipment and inside of vehicle after each transport to avoid spread of germs.
  • Prioritized incoming requests for transportation depending upon criticality of patient condition.
  • Identified maintenance issues and notified mechanics to schedule repair work.
  • Documented each transport, including patient name, mileage and services rendered.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Achieved consistently high customer scores due to exceptional service.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
Acting General Manager, 01/2014 - 11/2015
Burger King City, STATE,
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Designed sales and service strategies to improve revenue and retention.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Implemented effective customer service surveys to encourage feedback.
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
Education and Training
High School Diploma: , Expected in 05/2003
-
John Marshall High School - San Antonio, TX,
GPA:
Status -
Certifications
  • Licensed Electircian - 2016 - current
  • Certified Food Handlers - 2021 - current
  • Certified TABC - 2021 - current
Accomplishments
  • Drove 100% improvement in 1 year profits through aggressive P&L.
  • Promoted from Crew Member to Acting General Manager, in less than 12-months.
  • Exceeded sales goals by an average of 100% in 2020.
  • Developed relationships with 6 new clients and typically exceeded sales goals by 100%
  • Consistently maintained high customer satisfaction ratings.
Additional Information

References:

Rosalie Godines

XXX-782-0638 cell

Kika Blunt

XXX-849-5465 cell

Jennifer Devine

XXX-416-9260 cell

Jessica Fuentes

XXX-414-4155 cell

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Resume Overview

School Attended

  • John Marshall High School

Job Titles Held:

  • Owner
  • Manager
  • Wheelchair Van Driver
  • Acting General Manager

Degrees

  • High School Diploma

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