Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Accomplished 10 years of progressive sales experience. Dedicated to maximizing business efficiency and bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Diligent with over 8 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Customer-oriented, strategic-thinking operations and sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions.

  • Negotiation
  • Customer Relations
  • Employee Development
  • Bidding Processes
  • Project Organization
  • Scheduling
  • Sales
  • Budgeting
  • Inventory Management
  • Marketing Tactics
  • Bookkeeping
  • Invoicing
  • Staff Management
  • Quality Management Systems
  • Hiring and Staffing
  • Closing and Contract Negotiations
  • Accounting
  • Cleaning
  • Product Branding
  • Design Coordination
  • Purchasing
  • Social Media
  • Business Planning
  • Product Sales
  • Web Site Design
  • Customer Billing
  • Cash Flow Optimization
  • Customer Contact
Owner, 03/2013 to Current
Paper Transport, Inc.Youngstown, OH,
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Set pricing structures according to market analytics and emerging trends.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
  • Negotiated with vendors to gain optimal pricing on products resulting in increase in profit margin.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales .
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Sales Associate, 06/2010 to 03/2013
National Western Life Insurance CompanyAustin, TX,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Surpassed daily sales goals by cross-selling and promoting additional products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Prepared cash deposits up to with zero discrepancies.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas
  • Offered product and service consultations and employed upselling techniques.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Produced sales documents, finalized deals and filed records.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Secretary , 2002 to 2007
Veterans AdministrationLorain, OH,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Checked office supplies stock and placed orders to maintain levels.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained organized filing system of paper and electronic documents.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Supported projects with effective scheduling, document coordination and resource coordination.
  • Managed multiple calendars and contacts
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Processed accurate payroll for staff.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
Education and Training
High School Diploma: , Expected in 05/1992
Oakdale High School - Oakdale, LA

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  • Oakdale High School

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  • High School Diploma

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