LiveCareer-Resume

owner resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

Accomplished Owner offering [Number] years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.

Highly motivated professional with [Number] years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Seasoned Small Business Owner with [Number] years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Positive Business Owner with more than [Number] years of expertise developing exceptional skills in [Skill]. True leader experienced in [Industry].

Goal-driven Operations Supervisor with more than [Number] years of progressive [Industry] experience. Exceptional business acumen, administrative strengths and program management abilities.

Skills
  • Labor relations
  • KPI management
  • Marketing tactics
  • Employee development
  • Customer relations
  • Merchandising
  • Sales leadership
  • Design coordination
  • Hiring and staffing
  • Money Management
  • Customer Service
  • Product Knowledge
  • Merchandise restocking
  • Customer seating
  • Cash drawer balancing
  • Security monitoring
  • Issue resolution
  • Returns and exchanges
  • Training and mentoring
  • Effective customer upselling
  • Cash management
  • Customer assistance
  • Credit and cash transactions
  • Loss prevention
  • Payment processing
  • Cash register operation
  • ID verification
  • Coin counting
  • Scanner operations
  • Flexible
  • Communication
  • Customer service
  • Critical thinking
  • Organizational skills
  • Planning
  • Problem resolution
  • Computer skills
  • Conflict resolution
  • Active listening
  • Animal nutrition
  • Leash and off-leash walking
  • Safety precautions and measures
  • Animal interaction
  • Breed and species knowledge
  • Kennel cleaning and sanitizing methods
  • Canine exercise sessions
  • Proper chemical handling
  • Effective customer communication
  • Supervision
Experience
11/2020 to Current Owner Fedex | Barrington, NJ,

I started this business November 20, 2020 however I have been doing this kind of work for over 15+years, I am the sole owner of my business however due to the pandemic business has been slow. I handled everything from hiring, firing, booking appointments, customer service, payroll, etc.

My business is a residential and commercial cleaning service & also a rescue and rehab for injured in abandoned animals.

03/2001 to 01/2004 Cashier, Stock, Unloading Truck Getgo | Bethel Park, PA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Coordinated with store manager on inventory purchases, updates and replacements.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Examined supply and raw material levels to determine shortages and make necessary adjustments.
  • Prepared detailed reports on inventory operations, stock levels and damages.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Increased sales by suggesting specific complementary items to customers.
07/2000 to 02/2003 Cashier Otg | Chicago, IL,
  • Worked closely with front-end staff to assist customers.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Increased sales by suggesting specific complementary items to customers.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Grilled and deep fried various foods from meats to potatoes.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
11/1998 to 04/2001 Cashier Team Lead SUBWAY®Restaurants | City, STATE,
  • Met high productivity standards in processing payments for customers.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Expected in 06/2002 to to High School Diploma | Clay High School, Green Cove Springs, FL GPA:

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Resume Overview

School Attended

  • Clay High School

Job Titles Held:

  • Owner
  • Cashier, Stock, Unloading Truck
  • Cashier
  • Cashier Team Lead

Degrees

  • High School Diploma

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