owner resume example with 12+ years of experience
Experienced Tax Preparer with excellent client and project management skills. Action-oriented with
strong ability to communicate effectively with technology, executive, and business audiences.
Self-motivated and dependable ,capable of achieving high performance with minimal supervision.
Dedicated and detail-oriented Customer Service specialist with years of experience. Skilled at
prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible
and goal-oriented team player with expertise in scheduling, customer relationship management and
document control.
Dedicated Customer Service Representative offering excellent communication, listening and problemsolving skills. Able to drive positive customer experiences by promoting customer-centric behaviors and
actions, evaluating customer needs and implementing product and service solutions to enhance
customer loyalty.
- Marketing tactics
- Customer relation
- Hiring and staffing
- Recruiting and Hiring
- Team oversight
- Food service
- Food preparation
- Cash and credit transactions
- Outgoing personality
- Team building
- Cash register operation
- Money handling
- Team management
- Project organization
- Business operations
- Customer service
- Time Management
- Detail-oriented
- Organized
- Dedicated team player
- Cheerful and energetic
- Team leadership
- Inventory control
- Approachable
- Positive outlook
- Multi-tasker
- Check processing
- Submitting tax payments
- Employee training
- Bookkeeping skills
- Data review
- Maintaining files
- Payroll software proficiency
- Direct deposit processing
- Computer skills
- Meeting planning and leadership
- Data gathering and documentation
Keuka Park, NY, 10/2017 - 05/2020
- Owned and managed daily operations, including supervising employees and providing onsite training and continuing education to staff.
- Managed financial functions such as operations budgeting, accounts payable and accounts receivable, and payroll.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
- Maintained records for each case, including phone numbers, contacts and any actions taken.
- Discussed and explained various tax forms with taxpayers.
Chevy Chase, MD, 03/2011 - 10/2017
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Produced and balanced daily and weekly sales reports to assess and coordinate staff.
- Promoted products to customers to enhance bill totals with high-profit items.
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
Westwood Village, CA, 01/2010 - 02/2011
- Informed customers of final bill tab and processed form of payment.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Verified orders and bagged items for easy transport.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments in full-service fast food establishment.
- Reviewed contents on food trays to check receiving complete order.
- Accurately made change for cash transactions.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Accurately measured ingredients required for specific food items to reduce waste.
Los Angeles, CA, 01/2008 - 01/2010
- Suggested additional menu items, beverages and desserts to increase sales.
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
- Recorded customer orders and communicated clearly to confirm each order.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Effectively worked with teammates and openly invited coaching from management team.
- Followed all company safety standards, including food quality and sanitation procedures.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Verified orders and bagged items for easy transport.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
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Resume Overview
School Attended
- Lake Mary
Job Titles Held:
- Owner
- Bartender
- Team Member
- Team Member
Degrees
- High School Diploma
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