, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Seasoned retail associate with exemplary skills in selling and building relationship's with customers. Energetic professional with engaging personality and service-driven background. Trained in operations management and sales.
Skills
Marketing Tactics
KPI Management
Labor Relations
Finance and Accounting Oversight
Sales Promotion
Records Organization and Management
Staff Scheduling
Administrative Management
Originality and Creativity
Experience
Owner, 01/1995 to 10/2002 Kroger – North Las Vegas, NV,
Promoted business on social media platforms to maximize brand identity and generate revenue.
Devised business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Led startup and creation of operational procedures and workflow planning.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Hosted special events to boost brand awareness and increase community engagement.
Kitchen Cabinet Specialist, 10/2021 to present Quadgraphics – Furlong, PA,
Organized store by returning merchandise to proper areas and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Recommended, selected and located merchandise based on customer desires.
Placed special orders or called other stores to find desired items.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Maintained records related to sales for store management.
Watched for and recognized security risks and thefts to prevent or handle situations.
Described merchandise and explained use, operation and care.
Prepared merchandise for purchase or rental.
Bagged or packaged purchases and wrapped gifts.
Computed purchases and received and processed cash or credit payment.
Greeted customers to determine wants or needs.
Ticketed, arranged and displayed merchandise to promote sales.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.
Maintained knowledge of sales and promotions, return policies and security practices.
Exchanged merchandise for customers and accepted returns.
Sales Representative, 10/2002 to present Lowes – City, STATE,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Answered product questions with up-to-date knowledge of sales and promotions.
Demonstrated product features to align with customer needs.
Created and implemented store displays, promoting sales and growth.
Presented products and services to prospective and existing customers to meet client needs.
Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Developed key customer relationships to increase sales.
Created successful strategies to develop and expand customer sales.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Collected payments and provided accurate change.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
Answered customer questions, shared product knowledge and researched pricing and availability.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
Helped customers find specific products, answered questions and offered product advice.
Stayed up to date on company products and services to support sales objectives.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Conferred with customers to understand needs, recommend products and solve after-sale issues.
Suggested products and services to match customers' stated needs and preferences.
Listened to customers to understand needs and refer to optimal services.
Education and Training
Associate of Science: Business, Expected in 05/1986 to South Georgia College - Douglas, GA, GPA:
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