owner resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Highly motivated professional with [Number] years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

  • Labor relations
  • Marketing tactics
  • Merchandising
  • Contract negotiation expertise
  • Quality management systems
  • Recruiting and hiring
  • Design coordination
  • Profit and loss analysis
  • Sales leadership
  • Cost reduction
  • Strategic planning
  • Staff training and development
  • Team oversight
  • Hiring and staffing
  • Bidding processes
  • Talent development
  • Strategic project planning
  • Employee development
  • Customer relations
  • Product branding
  • Cash flow optimization
  • Project estimating
01/2000 to Current
Owner Fort Transfer Springfield, TN,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Led startup and creation of operational procedures and workflow planning.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Developed and implemented successful sales strategies to meet business goals.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Managed sales presentations to promote product and brand benefits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Coordinated with technical and IT teams to develop company website and create online advertisements.
  • Kept records for production, inventory, income and expenses.
10/2022 to 03/2023
Scale House Attendant Waste Connections Aurora, IL,
  • Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
  • Gave scale tickets to customers, signed waste manifests and documented incoming waste.
  • Reported customer and supplier problems to management team to enable quick resolution.
  • Answered questions related to categorization of waste.
  • Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
  • Obtained information regarding material entering landfill to determine appropriate billing information for customers.
  • Directed customers and employees on proper waste management procedures.
  • Identified and reported problems and gathered necessary information to develop solutions.
  • Implemented process improvement initiatives.
  • Inspected incoming loads for prohibited materials.
  • Greeted customers, directed haulers and answered questions accurately.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed product labels and purchase orders to verify shipment content accuracy.
  • Documented test result data and value of materials to maintain shipping, receiving and production records.
  • Encouraged and improved cross-department internal communication.
10/2022 to 03/2023
Office Assistant Aria Care Partners Des Plaines, IL,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Maintained business records by updating customer information.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Typed, formatted and edited correspondence and other documents.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Computed, recorded and proofread data or reports.
  • Developed organizational filing systems for confidential customer records and reports.
  • Completed and mailed contracts, invoices or checks.
  • Inventoried and ordered materials, supplies and services.
  • Completed work schedules, managed calendars and arranged appointments.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Troubleshot office equipment, computer hardware and software issues.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Education and Training
Expected in 05/1987 to to
High School Diploma:
Pioneer Valley Regional - Northfield, MA

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Resume Overview

School Attended

  • Pioneer Valley Regional

Job Titles Held:

  • Owner
  • Scale House Attendant
  • Office Assistant


  • High School Diploma

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