Seasoned professional with over 10 years of experience specializing in sales, space organization, closet design, custom furniture and cabinetry design, and interior design. Extensive experience and knowledge in overseeing a millwork factory's operations, managing design and product development teams, sales teams, the administrative office, customer service, and project procurement and scheduling. Creative and highly strategic with excellent leadership and client relations abilities. BS in business with a minor in Project Management. Also, completed a two year program in Architecture. Great team player who believes in sharing knowledge and learning from others.
Skills
Closet design
Custom furniture design and development
Customer service and sales
Chief Architect software for 3D renderings, cabinet specs, and floor plans.
AutoCad
Excel
Quickbooks
Microsoft PowerPoint, Microsoft Word, Microsoft Project
Team building and leadership
Employee coaching
Strategic business planning
Brand management
Defining company vision
Operations oversight
Conflict management
Business development
Project scheduling and management
Procurement
Product demonstrations
Sales strategics
Staffing
Policy and procedure implementation
Multi-tasking abilities
Collaboration skills
Education and Training
University of PhoenixPasadena, Ca., Expected in 11/2018 ā āBachelor of Science:Business Administration And Management - GPA:
Delta Mu Delta Member
Ranked in Top 18 % of class
Honor Roll
Minor in Project Management
Pasadena City CollegePasadena, CAExpected in 08/2003 ā āAssociate of Science:Architecture - GPA:
Experience
Great Expressions Dental Centers - Owner Oak Park, MI, 10/2019 - Current
Providing design consultation services for clients.
Providing residential and commercial design of interiors, furniture, and cabinetry.
Planning and managing projects using Microsoft Project and Asana.
Consulting clients on "green" home products and design.
Collaborating with construction and manufacturing professionals to ensure smooth work flow and efficient operations to meet deadlines.
Facilitating the establishment standards and guidelines that guide design solutions.
Coordinating meetings with vendors, construction professionals, sales personnel and clients.
Creating design presentations using AutoCad and Chief Architect software.
Creating and presenting reports, proposals, purchase orders, and contracts.
Coordinating and monitoring production, reviewing drawings and plans, managing timelines by working around constraining factors such as budget and deadlines.
Tracking income, labor and expenses via Excel spreadsheets and Quickbooks.
Managing operation costs and reviewing potentially wasteful practices to minimize cost and increase profit.
Drafting sales and marketing strategy.
Providing customer service.
Adtheorent - Designer San Francisco, CA, 07/2015 - 12/2016
Visited clients to provide design consultation and sketches.
Provided on-site product, service, and price presentation
Closed sales by explaining the contract to the clients, obtained client signatures on documents and submitted documents and design to management.
Scheduled installation.
Provided customer service by following up with clients to address their questions and concerns.
Worked closely with management, installation, billing, and scheduling departments to ensure a smooth process of design, manufacturing and installation.
Marriott International - Designer/Operations Manager Utica, NY, 08/2014 - 04/2015
Overlooked furniture production and ensured timely and accurate execution,
Actively participated in the design, integration, and development of furniture and other home products.
Scheduled furniture delivery and arranged shipping and handling.
Helped explore product implications for the business and partnership opportunities.
Researched and applied for product sustainability certification with FSC and other environmentally focused organizations related to millwork.
Managed inventory.
Worked closely with vendors, sales reps, staff, shipping and packaging companies, printing companies, and other manufacturers.
Performed administrative duties.
Provided customer service by introducing customers to the showroom and explaining products, wood species, metal options, and other features related to custom built furniture.
Ferenti.com - Co-Owner City, STATE, 04/2008 - 02/2014
Actively participated in the design and integration of products.
Assisted with marketing and business development to define product features and functionality.
Supervised product photography.
Conducted ongoing analysis including the use of surveys and other feedback tools to monitor performance results.
Explored product implications for business and partnership opportunities.
Oversaw IT department to ensure smooth operation.
Worked closely with customers, vendors, sales reps, shipping companies, designers, warehouse staff, printing and packaging companies.
Developed online presence through Amazon, Google, eBay, Instagram, Twitter, Facebook, and Pinterest.
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