Hardworking Automotive Technician with 18 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Complete full restorations of vehicle systems by employing testing, repair and replacement skills. Specialize in off-road vehicles, including Jeeps, trucks, and SUVs. Skilled at inspecting issues, estimating costs and building relationships with customers. Skilled in efficient diagnosis, repair and replacement of general automotive parts and accessories. Maintains direct interaction with customers and delivers superior service through educating customers on problems and proposed solutions. Good eye-hand coordination and manual dexterity with vast knowledge of complex mechanical and electronic vehicle systems and excellent problem-solving abilities. Proven skills in diagnosing and correcting malfunctions in all vehicle systems. Excellent record of completing repairs, installations and refurbishments quickly and within estimated costs. Good recordkeeping, training and project management skills.
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