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OWNER
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Skills
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Work History
OwnerPaper Transport, Inc. – Jacksonville
Responsible for all aspects of the business including but not limited to: food prep, inventory and purchasing, accounting and payroll, staff training and management, promotion and daily operations. As a sole proprietor it was wholly my responsibility to ensure the success of my staff and build relationships with our clientele.
Responsible for all aspects of the business including but not limited to: food prep, inventory and purchasing, accounting and payroll, staff training and management, promotion and daily operations. As a sole proprietor it was wholly my responsibility to ensure the success of my staff and build relationships with our clientele.
01/2013 to 12/2015
Voice ActorFifth Group Restaurants Llc
Various reads and jobs. Got to work on some video games including GTA 5 and Assassin's Creed. Had some national commercials for products like Scott Tissue, Schick Razors and DiGiornio's Pizza. Required an almost daily changing of characters and roles, with a close relationship with my hiring bodies.
Various reads and jobs. Got to work on some video games including GTA 5 and Assassin's Creed. Had some national commercials for products like Scott Tissue, Schick Razors and DiGiornio's Pizza. Required an almost daily changing of characters and roles, with a close relationship with my hiring bodies.
01/2011 to 03/2012
ManagerErickson Living – Atlanta
Hired and trained advanced professional servers and bartenders. Established and maintained lasting relationships with a very loyal client base. Used guest feedback to improve all aspects of business. Updated menu and daily reports in Aloha, Excel and scheduled staff via HotSchedules. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Hired and trained advanced professional servers and bartenders. Established and maintained lasting relationships with a very loyal client base. Used guest feedback to improve all aspects of business. Updated menu and daily reports in Aloha, Excel and scheduled staff via HotSchedules. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
06/2010 to 10/2012
Server TrainerFifth Group Restaurants Llc – Palm Beach Gardens
Opening staff of new location. Required extensive knowledge of all things seafood. In addition to a large sake and wine list. Worked closely with guests to create truly unique and personalized dining experiences. Trained all new server hires.
Opening staff of new location. Required extensive knowledge of all things seafood. In addition to a large sake and wine list. Worked closely with guests to create truly unique and personalized dining experiences. Trained all new server hires.
06/2008 to 05/2010
Bartender/ManagerRoy's – Smyrna
Created a true ohana (family) environment for all involved, staff and guests. Worked to improve the knowledge of food and service for all employees, both BOH and FOH. Daily reports, new hire training and scheduling.
Created a true ohana (family) environment for all involved, staff and guests. Worked to improve the knowledge of food and service for all employees, both BOH and FOH. Daily reports, new hire training and scheduling.
12/2005 to 06/2008
Bartender/Manager7 On Fulton – City , STATE
The upscale hotel environment required the establishment of very close interpersonal relationships with many long term guests, making them truly feel "at home." Created multiple bar/beverage menus and worked closely with the BOH to keep the food and drink pairs seasonal and current. Oversaw daily operations in dining room.
The upscale hotel environment required the establishment of very close interpersonal relationships with many long term guests, making them truly feel "at home." Created multiple bar/beverage menus and worked closely with the BOH to keep the food and drink pairs seasonal and current. Oversaw daily operations in dining room.
10/1999 to 08/2005
ManagerCopeland's Of New Orleans – City
After a brief time as a server, I was quickly asked to become involved in the manager training program. Used the knowledge gained to promote a positive work environment, train both FOH and BOH employees, assure the highest quality of product and service and maintain our presence at the top of a bustling and growing restaurant scene.
After a brief time as a server, I was quickly asked to become involved in the manager training program. Used the knowledge gained to promote a positive work environment, train both FOH and BOH employees, assure the highest quality of product and service and maintain our presence at the top of a bustling and growing restaurant scene.
Education
1999
Bachelor of Arts: Film Production and Design
Syracuse University - City, State
Syracuse University - City, State
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Resume Overview
School Attended
- Syracuse University
Job Titles Held:
- Owner
- Voice Actor
- Manager
- Server Trainer
- Bartender/Manager
Degrees
- Bachelor of Arts : Film Production and Design
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