OwnerKogi Q Korean Food Truck – E Austin
Responsible for all aspects of the business including but not limited to: food prep, inventory and purchasing, accounting and payroll, staff training and management, promotion and daily operations. As a sole proprietor it was wholly my responsibility to ensure the success of my staff and build relationships with our clientele.
01/2013 to 12/2015Voice ActorVarious
Various reads and jobs. Got to work on some video games including GTA 5 and Assassin's Creed. Had some national commercials for products like Scott Tissue, Schick Razors and DiGiornio's Pizza. Required an almost daily changing of characters and roles, with a close relationship with my hiring bodies.
01/2011 to 03/2012Manageruchi – S Austin
Hired and trained advanced professional servers and bartenders. Established and maintained lasting relationships with a very loyal client base. Used guest feedback to improve all aspects of business. Updated menu and daily reports in Aloha, Excel and scheduled staff via HotSchedules. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
06/2010 to 10/2012Server Traineruchiko – N Austin
Opening staff of new location. Required extensive knowledge of all things seafood. In addition to a large sake and wine list. Worked closely with guests to create truly unique and personalized dining experiences. Trained all new server hires.
06/2008 to 05/2010Bartender/ManagerRoy's – Austin
Created a true ohana (family) environment for all involved, staff and guests. Worked to improve the knowledge of food and service for all employees, both BOH and FOH. Daily reports, new hire training and scheduling.
12/2005 to 06/2008Bartender/Manager7 on Fulton – Wyndam Garden Hotel, New Orleans
The upscale hotel environment required the establishment of very close interpersonal relationships with many long term guests, making them truly feel "at home." Created multiple bar/beverage menus and worked closely with the BOH to keep the food and drink pairs seasonal and current. Oversaw daily operations in dining room.
10/1999 to 08/2005ManagerCopeland's of New Orleans – Uptown New Orleans
After a brief time as a server, I was quickly asked to become involved in the manager training program. Used the knowledge gained to promote a positive work environment, train both FOH and BOH employees, assure the highest quality of product and service and maintain our presence at the top of a bustling and growing restaurant scene.
